Entry Level Receptionist and Patient Counsellor
We are a busy Ophthalmology Centre in Vancouver in need of an enthusiastic Patient Counsellor and Receptionist who thrives in a fast-paced environment. Please note that this is an entry-level position.
Job Title:
· Patient Counsellor and Receptionist
Job Type:
· Full-time
· Long-term commitment preferred
Start Date:
· As soon as possible
Qualifications:
· Experience in Customer Service
· Fluent in English (i.e. spoken and written); spoken Mandarin and/or Cantonese is an asset
· High level of comfort working with computers and technology (e.g. strong ability to use Microsoft Office products)
· Effective interpersonal skills with a positive demeanor under varying levels of stress
· Successful working as an individual, as well as in a team environment
· Possesses a high degree of professionalism, integrity, and confidentiality
· Multitasks efficiently by providing attention to detail, completing actions with precision, and quickly solving problems
· Ability to prioritize patient requirements for the attention of the medical team (e.g. booking and confirming patient appointments)
· Relays patient information with precision to and from doctors’ offices and outside hospitals
· MOA Diploma is an asset
Note: we are willing to provide any necessary training for the right individual
Job Types: Full-time, Permanent
Benefits:
- Commuter benefits
- Extended health care
- On-site parking
- Paid time off
Schedule:
- Monday to Friday
COVID-19 considerations:
We have plastic barriers, full PPE, and intensive COVID-19 screening protocols or all people who enter our office
Education:
- Secondary School (preferred)
Experience:
- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)
Work remotely:
- No