BodaHealth Wellness Clinic is seeking a positive, friendly, and task-oriented individual to join our team as a part-time receptionist. This casual administrative position is approximately 20 hours a week with exact hours and a set schedule to be determined with the right candidate.
At the moment, we are looking for someone who is available to fill specific shifts and need someone who is available to work on Mondays (9am – 5pm), Wednesday mornings (8am – 2pm), and Thursday afternoons (1:30 pm – 8:30pm).
If you…
- are a clear, pleasant, and respectful communicator, both verbally and in writing;
- enjoy engaging with customers and love providing exceptional service;
- start from “yes” and are a positive, ‘can-do’ kind of person;
- work efficiently under pressure and multitask with a smile;
- are detail-oriented, like to take initiative, and respond well to direction;
- are great with asking questions when you don’t know something;
- are organized and love setting up/working within well-oiled systems;
- are reliable and trustworthy, and;
- enjoy working in a healthcare environment;
… then we want to hear from you!
Requirements:
- Minimum 1 year in a previous customer service role (required)
- Previous experience working as a receptionist (preferred) or in a similar administrative role (required)
- Demonstrated passion for health and wellness (preferred)
- Willing to be flexible when needed (i.e. providing coverage for other team members or working extra shifts some holidays)
- Proficient at Word, Excel, Outlook, Google Drive, Gmail and have a working knowledge of Mac computers
Students are welcome (provided you are able and willing to give a minimum 1 year commitment to this role)!
About The Position
You will be working alongside a small team of administrative staff and will report directly to the Office Coordinator and Clinic Owner. Your primary charge will be to provide a caring and comfortable environment to help patients feel relaxed and give them confidence that they’re in the right place at the right time. You will serve as the “face” of BodaHealth by answering customer inquiries by phone and email. You will also be responsible for booking clients into our system, collecting payments for treatments, and following up on billing. Additional responsibilities will include keeping an eye on inventory, keeping the clinic organized and tidy (i.e. laundry, vacuuming, dusting, and dishes) and providing administrative support for the healthcare team (i.e. working on special projects to support clinic operations and development).
About BodaHealth:
BodaHealth is a wellness clinic that has been operating in Vancouver since 2008, helping people of all ages to reclaim their health. We specialize in Acupuncture, Traditional Chinese Medicine, Naturopathic Medicine, Registered Massage Therapy, and more. We are continuously growing – as a clinic and as a team – and look forward to having the right candidate join us during this exciting time!
How to Apply:
Please send your resume and cover letter through Indeed stating why you would like to become a part of our team and what you bring to the table.
Job Type: Part-time
Part-time hours: 20 per week
Salary: From $17.00 per hour
Schedule:
- Day shift
- Evening shift
COVID-19 considerations:
We are still asking both patients and staff/practitioners to wear face-coverings as per the Provincial Health Authority’s recommendations, as we are a healthcare setting. We are continually reevaluating our COVID precautions as a clinic.
Application question(s):
- Are you able to commit to the above-mentioned shifts on Mondays, Wednesdays, and Thursdays?
- If the schedule were to shift, would you be available to work Monday evenings rather than days, or Thursday days rather than evenings? This is not a deal breaker, but rather a possibility.
Experience:
- Administrative: 1 year (preferred)