Full Job Description
Chinese Restaurant Waiter/Waitress
Job Nature: Part-Time (work in the night)
Location: Richmond, Vancouver
Responsibilities
· Greet and escort customers to their tables
· Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
· Prepare tables by setting up linens, silverware and glasses
· Offer menu recommendations upon request
· Up-sell additional products when appropriate
· Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
· Follow all relevant health department regulations
· Provide excellent customer service to guests
Requirements and skills
· Proven work experience as a Waiter or Waitress
· Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
· Basic math skills
· Attentiveness and patience for customers
· Excellent presentation skills
· Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
· Active listening and effective communication skills
· Team spirit
· Flexibility to work in shifts
· High school diploma; food safety training is a plus
Job Type: Full-time
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Vancouver, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- serving: 1 year (preferred)
Licence/Certification:
- Smart Serve (preferred)