Full Job Description
Company Introduction:
T&T Supermarket Inc. was found in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 29 stores across the country: 13 in BC, 6 in Alberta, and 10 in Ontario. The Company’s continuous expansion is bringing forward its first-ever store in Montreal, Quebec and 3 more new stores in BC, Alberta, and Ontario, all set to open in 2022/2023.
The Role:
Reporting to the Central Kitchen Manager (or his/her delegate) or each stores Department Head, the Head Cook is responsible for managing, disciplining, providing guidance and training of Kitchen Deli Production staff at the assigned store or Central Kitchen. The Head Cook is also responsible for the production of the assigned products (BBQ, Hot Food, Dim Sum, Sushi and Other Finished or Semi-finished Products) based on orders received, quality control, inventory and wastage as well as supervising the team to ensure daily kitchen food production and working conditions are complied to HACCP, corporate policies and other statutory requirements.
Major Responsibilities:
- Manage the Central Kitchen or Kitchen Deli store production processes and its overall working environment
- Responsible for managing the team’s performance, execute disciplinary actions, and provide specialty training to the team in his/her assigned area
- Monitor production efficiency and evaluate the productivity level during work in progress
- Based on orders received, prepare, handle, clean, cut, marinate and cook the right quantity of foods for the assigned section, which includes but are not limited to BBQ, Hot Food, Dim Sum, Sushi and Other Finished or Semi-finished Products
- Ensure recipes, ingredient specifications, quantity, quality, cooking time as stated in the SOPs are being executed
- Ensure proper receiving is done; perform quality and inventory checks and wastage control
- Manage product quality, food safety, freshness and ensure FIFO is strictly practiced within the department
- Ensure that food is properly stored and handled at all times by ensuring all temperature records are properly completed
- Responsible for the cleanliness, hygiene, equipment and tools maintenance and workplace safety; ensure garbage, recycled materials and other disposable items are handled timely and properly
- Develop and launch products for special events to create customer’s excitement
- Perform any other duties as assigned by the superior(s)
Knowledge, Skills and Ability Requirements:
- Demonstrate job commitment, accountable, reliable
- A good team player, able to collaborate with and assist other colleagues
- Good organization, and problem-solving skills
- Possess a positive, proactive, self-motivated work attitude
- Good attendance record, comply with company’s rules and regulations
- Possess knowledge, skills and experience in making Kitchen Deli products (BBQ, Hot Foods, Dim Sum, Sushi and/or others Semi-finished Products)
- Possess knowledge in workplace health & safety and food safety (Food Safe Certification requires)
- Have knowledge and experience in supervising Kitchen Deli production workflow and controlling cost and wastage
- Ability to manage and train employees
- Ability to deliver Kitchen Deli products (BBQ, Hot Foods, Dim Sum, Sushi and/or others Semi-finished Products) research and development
- Possess 5 years and/or above relevant experience, with at least 3 years of supervisory experience preferred
- Good communication skills, ability to communicate in English, Chinese (Cantonese &/or Mandarin) an asset
- Flexible to work in various shifts, including weekdays, weekends, holidays, morning and evening hours
- Have a good understanding of tools & equipment relevant to the job and know how to interpret labels of merchandises
- Possess basic computer skills in MS Office
Safety Statement Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.
Benefit
- Quarterly Discretionary Bonus
- Retirement Benefit
- Staff purchase discount
- Paid annual leave, sick leave, marriage leave and bereavement leave
- Discounted staff meals
- Life and AD&D Insurance
Shift
- Shift work is required
- Weekdays, weekends, and statutory holidays