Urgently hiring
OSIM North America is looking for an innovative and experienced E-commerce Sales & CRM Specialist to join our growing marketing team!
POSITION: E-commerce Sales & CRM Specialist
DEPARTMENT: Head Office – Marketing
REPORTS TO: Marketing Director
STATUS: Permanent Full-time
SALARY: $18/hour + Benefits
START: Immediately
OSIM is a global leader in well-being lifestyle and massage product industry. Founded in 1980, we provide uncompromising product quality and excellence online/offline experience to all our user.
We are looking for an enthusiastic and detail-oriented person to work closely with our E-Commerce sales and lead management. The ideal candidate should show an abundance of initiative, and be able to take responsibility for acquiring prospective customers from multiple sources including existing lead lists, social media, niche groups and your own research to generate new leads, then nurture the leads for conversion.
Responsibilities and Duties (_What do you do?)_
Lead Generation (20% of workload)
Lead Acquisition across USA with traditional & innovative approaches
Initiative in reaching and search new customers
Achieving weekly/monthly lead acquisition target
Lead Management (80% of workload)
Nurture leads through email, text, Facebook message, phone and other communication method.
Convert prospective customers into customers.
Keeping complete and accurate records of the CRM process.
Understand key customer segments, uncovering opportunities within the data.
Daily Routine
Prioritize and execute tasks in an energetic, fast-paced environment.
Results-driven with exceptional detail and knowledge of related KPIs and ROI analysis.
Full understanding of OSIM brand and OSIM products
Arranging online orders and e-commerce order related customer service
Qualifications and Skills (_Who you are?)_
Excellent customer relations and interpersonal skills to maintain a good relationship with our clients.
1 or more years in online sales or retail sales experience
Excellent communication skills in English and Mandarin, both written and verbal
Confidence in cold calling is a must.
Professional can-do attitude with demonstrated commitment to a great customer experience
Effective time management, multi-task and organization skills.
Team-oriented, reliable, driven, excellent work ethic and attention to detail.
Benefits (_We take care of our team members!)_
A comprehensive extended health benefits package (after a 3 month probationary period)
Employee discounts on our popular products
Casual and open work environment
Flexible vacation & paid time off
Team building Activities
Opportunity for career growth
We thank all candidates for showing interest in our Company; however, only selected candidates will be contacted.
Expected start date: 2020-10-12
Job Types: Full-time, Permanent
Salary: $18.00 per hour
Benefits:
Casual dress
Dental care
Extended health care
On-site parking
Paid time off
Store discount
Vision care
Schedule:
8 hour shift
Day shift
Monday to Friday
Experience:
sales: 1 year (Required)
Language:
English (Required)
Chinese (Required)
Work remotely:
No