Optical Assistant

We are looking for a motivated, proficient individual to join the optical team at our busy practice. The Optical Assistant will be assisting with patients in scheduling and handling any optical needs they may have. Our optical assistants work hard to help customers with their visual needs, often performing duties such as prescription verification, selecting and assisting them with appropriate eyewear. We take pride in creating a warm and friendly atmosphere in our office, and we’re looking for individuals with a cheerful personality who can build a strong rapport with customers.

Daily Duties Include:

• Providing excellent customer service to clients
• Unpacking / Organizing jobs and products.
• Answering emails and phone calls. (Following up on jobs, calling clients, ect.)
• Scheduling appointments
• Edging lenses into frames (Not a requirement, but preferred)
• Cleaning and organizing eyewear
• Updating Inventory Stock
• Maintaining Social Media outlets / Assisting our company who updates our website.

Key Qualifications:

• Completed High School or GED
• Organized and Motivated
• Willingness to learn
• Experienced in Customer Service
• Fluent in English, and a second language is preferred (Mandarin, Cantonese, Hindi)
• Previous Work Experience in the Optical field
• Familiar with Excel, and Microsoft Word

Job Types: Full-time, Permanent

Salary: $18.00-$22.00 per hour

Benefits:

• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Ability to commute/relocate:

• Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location