Seafood Cutter

Company Introduction:
T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 29 stores across the country: 13 in BC, 6 in Alberta, and 10 in Ontario. The Company’s continuous expansion is bringing forward its first-ever store in Montreal, Quebec and 3 more new stores in BC, Alberta, and Ontario, all set to open in 2022/2023.

The Role:
Reporting to the Seafood Department Head (or his/her delegates), the Seafood Cutter is responsible to prepare various seafood products in advance for customers to choose from. The position also needs to stock seafood products onto the display cases in the sales area, follow FIFO concept, provide good service to our customers by fulfilling their requests, and maintain inventory and workplace cleanliness.

• Maintain inventory and product quality, follow FIFO concept, if applicable; ensure full display of various seafood products
• Follow procedures to process expired products and manage shrinkage
• Prepare various seafood products for sales activities, pack and label various seafood products and display them in the display coolers, but not limited to catch, gut, descale, cut, wash
• Greet customers by providing good customer service with smile, friendly enthusiasm
• Assist customers in selecting seafood products and provide recommendations to them, as required
• Maintain workplace cleanliness, wash relevant work areas, and ensure working tools are clean and well-kept
• Keep storage area, display cases and walk-in coolers clean and tidy
• Familiar with the location of various seafood items; keep self-updated with all in Seafood Department promotion activities

Knowledge, Skills and Ability Requirements

• Flexible to work in shifts, including weekdays, weekends, morning hours, evening hours and statutory holidays
• Able to use seafood cutters and other tools in a safe manner
• Be prepared to stand long time and to hands on dealing with seafood products (live & frozen) and lifting of products of 40 pounds on a regular basis
• Be prepared to work in low temperature (0-4 ℃), freezing temperature (-18℃), and wet environment for long time
• Not allergic in handling seafood products
• Able to communicate in English and Chinese (Cantonese &/or Mandarin)
• Knowledge of basic work safety
• Relevant experience in handling seafood products is preferred