Digital Literacy Instructor (for persons with disabilities)

Job Title: Digital Literacy Instructor (for persons with disabilities)

Hours of Work: 35 hours per week (Permanent)

Reports To: Settlement Programs Manager

Location: PICS Head Office (Surrey, BC)

Job Summary: Under direction of Settlement Programs Manager, the Digital Literacy Instructor provides basic digital literacy instruction to the eligible program participants (persons with disabilities) about acquiring/using digital skills and tools, designs and implements the curriculum, prepares a service delivery schedule as per program mandate, undertakes lesson-planning that utilizes and adapts classroom teaching materials. This position is also responsible for offering appropriate referrals to the participants on Settlement related and/or other issues.

Key Duties and Responsibilities:

• adheres to policies and standards as established by PICS Policy and Procedure Manual, PICS Health and Safety Guidelines;
• adopts creative strategies and establishes appropriate community partnerships to reach and recruit client target group(s) and to provide orientation to clients;
• conducts and assesses client eligibility for the intake process;
• establishes a positive rapport and working relationship with clients and engages them in a supportive learning environment;
• plans, organizes, and facilitates digital literacy classes to clients through both online and in-person delivery methods;
• follow the Technology Standards and Curriculum to ensure coursework supports acquisition of basic digital skills;
• adapts and modifies curricula according to program/organization guidelines;
• develops lesson plans based on approved curricula and core framework;
• develops lesson plans for program participants to learn in a practical manner that can be applied in the real-world context;
• teaches classes in accordance with program outcomes;
• maintains and submits accurate records such as attendance sheets and other client data and information through relevant forms, databases;
• maintains the teaching space and an inventory of information and technology equipment (hardware and software) in partnership with the IT Department;
• communicates client needs and issues to the Program Manager;
• refers learners to Settlement Services as needed;
• completes all required and assigned reports;
• utilizes marketing resources to promote activities and disseminates information that is consistent to marketing and communications plans at PICS;
• contributes to strategic directions/goals of immigrant services and is proactive in identifying areas of improvement, sector trends, potential partnerships, etc.;
• contributes to a positive work environment by maintaining a positive working relationship with other workers and volunteers; and
• performs other program-related duties as assigned from time to time.

Knowledge, Skills and Abilities:

• excellent communication skills required;
• excellent interpersonal, analytical, and organizational skills;
• proven ability to resolve matters with crisis intervention, conflict resolution, critical thinking and problem-solving skills and techniques; and
• ability to work independently, set priorities, manage multiple tasks and meet deadlines.

Assets:

• knowledge of language other than English, such as French, Punjabi, Urdu, Hindi, Arabic, Chinese, Spanish, Tagalog Amharic, etc.;
• own transportation, valid driver’s license and insurance; and
• flexibility and willingness to work outside of regular work hours.

Other Requirements and Attributes:

• proficient verbal and written knowledge of English;
• a college degree/diploma in computer science/Information Technology related fields or adequate adult digital literacy teaching experience;
• experience working with vulnerable populations; and
• clean Criminal Record Check (Vulnerable Sector).

How to Apply: Please submit cover letter and resume, stating salary expectations. Please use job title as the email subject.

(PICS is an equal opportunity employer. We thank all who apply, but only applicants selected for an interview will be contacted. No phone calls please.)

Job Types: Full-time, Permanent

Salary: $22.00-$25.00 per hour

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Work Location: One location