Head of Global Human Resources (Must Speak Mandarin)

About Fantuan:

Fantuan was founded in Vancouver, Canada in 2014. With a mission of “life made easier,” the company is a one-stop platform providing food delivery (Fantuan Delivery), reviews (Fantuan Reviews), an errand service (Fantuan Rush), e-commerce and marketing services. Fantuan is one of the top Asian life-services platforms in North America, currently operating across Vancouver, Toronto, Edmonton, Calgary, Montreal, Los Angeles, New York and other metropolitan areas in Canada and the US.

关于饭团：

饭团是一家北美互联网生活服务公司，主要业务包括饭团外卖、饭团点评、饭团跑腿，结合中式优质服务与北美先进大数据技术，以互联网思维推动生活服务行业变革。 目前，饭团已覆盖温哥华、多伦多、卡尔加里、蒙特利尔，洛杉矶，纽约，伦敦，墨尔本，悉尼等加拿大及美国,澳洲，英国主要城市，为海外华人乃至所有海外消费者提供更加便捷、高效、智能的生活服务。

Job Title: Head of Global Human Resources
(Must Speak Mandarin, Able to Travel)

Job Summary: We are seeking a highly experienced and strategic Head of Global Human Resources to join our organization. The successful candidate will be responsible for overseeing all aspects of human resource management across multiple countries and regions, including talent acquisition, employee relations, performance management, compensation and benefits, and training and development. The Head of Global HR will provide leadership and guidance to the HR team and work closely with the senior leadership team to develop and implement HR strategies that support the company’s global goals and objectives. Fluency in Mandarin is a requirement for this role, as well as the ability to travel internationally as needed.

Key Responsibilities:

• Develop and implement global HR strategies that support the company’s global goals and objectives
• Oversee the talent acquisition process globally to ensure the company attracts and hires top talent across all regions, with a focus on Mandarin-speaking talent
• Manage employee relations globally and provide guidance to managers on handling employee-related issues across different cultures and regions, with a focus on Mandarin-speaking employees
• Develop and implement performance management programs globally that align with the company’s global goals and objectives
• Ensure the company’s compensation and benefits packages are competitive and in line with industry standards globally
• Develop and implement training and development programs globally to enhance employee skills and knowledge across different cultures and regions
• Oversee compliance with employment laws and regulations globally
• Provide leadership and guidance to the global HR team
• Serve as a strategic partner to the senior leadership team on global HR matters
• Travel internationally as needed to manage HR operations and initiatives across different regions

Qualifications:

• 10+ years of experience in global human resources, with at least 5 years in a leadership role
• Fluency in Mandarin is required
• Strong knowledge of global HR laws and regulations
• Excellent leadership and interpersonal skills with a demonstrated ability to work with diverse cultures and regions
• Strong strategic thinking and problem-solving abilities
• Ability to build relationships and influence stakeholders at all levels globally
• Excellent communication and presentation skills with the ability to communicate effectively across different cultures and regions
• Ability to manage multiple global projects and priorities in a fast-paced environment
• SHRM or other relevant certification preferred

If you are a results-driven global HR professional with fluency in Mandarin, a proven track record of success, and the ability to travel internationally, we encourage you to apply for the position of Head of Global Human Resources.

职位名称：全球人力资源总监（必须会讲普通话，能够出差）

工作摘要： 我们正在寻找一位经验丰富、具有战略眼光的全球人力资源总监加入我们的组织。成功的候选人将负责监督多个国家和地区的所有人力资源管理方面，包括人才招聘、员工关系、绩效管理、薪酬福利和培训发展。全球人力资源总监将为HR团队提供领导和指导，并与高级领导团队紧密合作，制定并实施支持公司全球目标和目的的人力资源战略。这个角色需要流利的普通话。

主要职责：

• 制定并实施支持公司全球目标和目的的全球人力资源战略
• 在全球范围内监督人才招聘流程，以确保公司吸引并聘用来自各个地区的顶尖人才，着重于会讲普通话的人才
• 在全球范围内管理员工关系，并为管理层提供指导，帮助处理来自不同文化和地区的员工相关问题，着重于会讲普通话的员工
• 在全球范围内制定并实施与公司全球目标和目的相符的绩效管理计划
• 确保公司的薪酬和福利计划在全球范围内具有竞争力并符合行业标准
• 在全球范围内制定并实施培训和发展计划，以提高员工在不同文化和地区的技能和知识
• 在全球范围内监督遵守就业法律法规的要求
• 为全球HR团队提供领导和指导
• 作为高级领导团队的战略合作伙伴，在全球人力资源事务上提供领导和指导
• 根据需要国际出差以管理跨不同地区的人力资源运营和倡议

资格要求：

• 全球人力资源方面的10年以上经验，其中至少5年担任领导职位
• 需要流利的普通话
• 熟悉全球人力资源法律法规
• 出色的领导和人际交往能力，具有处理不同文化和地区工作经验的能力
• 强

Job Type: Full-time

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Work Location: One location