Receptionist

Regency Lexus is looking for an outgoing and friendly receptionist to join our award-winning sales team. The right candidate will interact with others in-person and over the phone. This candidate should have strong communication skills, as they will be the first to greet our guests. If you believe you’re the right candidate for this job, please submit your resume.

Responsibilities:

Core Day-to-Day and Monthly Responsibilities

• Communicating on the telephone in a professional, friendly and efficient manner
• Greeting guests and determining the nature of their visit
• Directing guests to the correct department
• Answering basic inquiries and referring more extensive inquiries to the appropriate person

Other General Responsibilities:

• Operate within Regency Auto’s Core Values of Integrity, Responsibility and Respect
• Maintain the highest quality of guest satisfaction
• Work well independently and as part of a team
• To build lasting client relationships and reinforce the Regency Auto brand

Qualifications/Skills:

• Computer skills are a necessity
• Strong attention to detail and organizational skills
• Ability to maintain composure and work effectively in a fast-paced environment
• Superior communication skills, solid problem-solving skills and an ability to prioritize demands and manage expectations
• A creative thinker that can produce new ideas and concepts
• Ability to effectively receive and communicate feedback
• Strong work ethic and leadership skills
• High level of competency with computers and various software applications (MS Office and Reynolds & Reynolds experience an asset)
• Previous reception experience considered an asset
• A second language of Cantonese and/or Mandarin is an asset

Reasons to join our award-winning team:

• Fun and friendly team
• Competitive pay plan including benefits
• Many opportunities to learn and grow

About the Company:

Regency Auto is a family-owned automotive group (consisting of Regency Lexus and Regency Toyota) that has been providing full-service automotive experiences for 40 years in British Columbia. We offer a warm and fun work culture, with many opportunities to learn and grow in the automotive industry. Our passion for connecting with our community has led to us launching our #ReggieFromRegency Philanthropy Campaign, where we donate a portion of every vehicle sale to a local charity every quarter. So far we’ve raised $170,000, and are driven to reach our total fundraising goal of $1,000,000 in the next couple of years!

Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• Store discount
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Receptionist/Communications: 1 year (preferred)
• Customer Service: 1 year (preferred)

Language:

• Cantonese and/or Mandarin (preferred)

Work Location: In person