Food Safety & Quality Assurance Analyst (1-year contract)

Company Introduction:
T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 31 stores across the country: 13 in BC, 7 in Alberta, 10 in Ontario, and 1 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of years.

The Role:
Reporting to Food Safety and Quality Assurance Manager, the Food Safety & Quality Assurance Analyst is responsible for the regional retail store and distribution center’s food safety and quality assurance program, ensuring that employee’s practices and products meet all relevant regulatory requirements and that they support the attainment of primary business objectives.

• Work closely with Merchandising Department and vendors to conduct product evaluation and improvement projects, ensure products are complied with regulatory requirement, product specification and customer’s satisfaction.
• Review product labels and claims for approval, improvement and rejection.
• Maintain, update and improve T&T vendor FSQA control data system.
• Liaison with CFIA, local PHI and other regulatory inspectors to ensure the product labels, claims, and product safety and quality program meet the regulation and corporate’s standard.
• Provide update and trainings to merchandising team members, vendors, and other business partners on regulatory and industry technology changes, suggest action plan and monitoring the progress of the plan.
• Monitor product safety and quality regularly. Investigate customer complaints with vendors and initiate corrective actions. Coordinate product withdrawals and recalls if necessary. Provide clear corrective action feedback to vendors and monitor improvements progress.
• Conduct regular product safety and quality inspections at stores, and the vendor’s processing sites including oversea audit.
• Perform any other duties assigned by the superior(s)

• Post-Secondary degree in Food Science, Chemistry, Microbiology, Public Health Inspection or other related disciplines.
• Sound knowledge of both Canadian and International regulatory or requirements for the food product and labelling.
• HACCP Certificate and food industry working experience is required.
• Possess 2 or more years work experience in food safety, quality assurance.
• Strong analytical skills, excellent interpersonal and communication skills, ability to make convincing & assertive recommendations.
• Excellent interpersonal and communication skills, ability to work independently and in a team.
• Demonstrate flexibility in handling multiple tasks, working in various locations and follow different work schedules.
• Detail orientated and the ability to work under pressure and meet the deadlines
• Good written and verbal communication skills in English and Chinese; knowledge in French, or other Asian language is a bonus.
• Good data base management skill, computer skills, project scheduling, follow up and result summary skills.
• Flexible to work on irregular working schedule including evenings, weekends and statutory holidays when needed
• Willing to drive with valid driver license.