Full Job Description
About PORTS
PORTS is a global luxury group with four labels—PORTS 1961, Ports International, PortsPURE, and PORTS V. Inspired by travels to faraway places, the PORTS ensemble is designed for the urban wanderer who calls the world his or her home.
PORTS was founded in 1961 as a fashion house known for its minimalistic and elegant designs, creating a sophisticated professional wardrobe for the trailblazing women of the times. Entrenched with a global mindset, the brand is recognised for its use of rich textiles, attention to the perfect fit, and silhouettes that remain timeless with a modern twist. Today, the spirit of PORTS celebrates diversity, incorporating representation across age and culture into its style and presence.
Responsibilities:
- Promote the brand and drive sales by identifying and meeting customers’ motivations
- Flexible to opening and closing hours
- Meet and exceed sales goals
- Provide product and brand knowledge to customers
- Manage customer needs and exceed expectations in alignment with the company standards
- Maintain and build long term clients relationship
- Handle customer complaints and ensure issues are resolved to the satisfaction of the customer
- Maintain brand and operational standards (fitting room, visual display, cleanliness, etc.)
- Ensure all merchandise and size runs are represented on the floor following company’s guidelines
- Assist in back of house duties and participate in stock management (process new shipment and stock replenishment, etc.)
- Assist and oversee in store opening, operations and closing procedures and act as cashier when required
- Follow all company policy and procedures and notify management of any infractions
- Other ad hoc duties and projects as assigned
Requirements:
- Minimum 1 year relevant experience in fashion retail but also open to candidates from other service industries
- Mandarin speaking will be an asset
- Service oriented and always put customers as top priority
- Positive and passionate with a strong strive to achieve sales targets
- Dynamic team player with willing to learn attitude
- Possess excellent communication, customer service and interpersonal skill
- Strong communication and inter-personal skills
Job Type: Full-time
Salary: From $16.75 per hour
Benefits:
- Dental care
- Store discount
- Vision care
Day range:
- Holidays
- Monday to Friday
- Weekend availability
Flexible Language Requirement:
- French not required
Shift:
- 8 hour shift
Work setting:
- Apparel store
Experience:
- sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Mandarin (preferred)
Work Location: In person