We are looking for an individual to join our consultation and customer care team. You will introduce course offerings to prospective clients, create study plans for students, and coordinate communication between students, parents, and teachers.
Responsibilities:
- Advises grade 1 – grade 12 students on high school/college/career planning.
- Provides guidance and feedback on students’ academic performance based on teachers’ reports.
- Follows up and maintains consistent communication with clients.
- Coordinates with other team members to keep track of student progress.
- Coordinates with operation team and teachers on student assessments and recommendations.
Qualifications:
- High school diploma or equivalent.
- Superior communication skills, both online and in-person.
- Familiarity with computer programs, such as Zoom, Google Drive, Microsoft Office, and other scheduling software.
- Experience with advising students for college preparation and career planning.
- Affinity for working with high school students (teaching or counseling experience is an asset).
- Ability to carry out various tasks in a timely manner and multitask with efficiency and impact.
- Familiar with Canadian school systems is an asset.
- Fluent in Cantonese, Mandarin and English is an asset.
About StudyPugLearning.com
StudyPug Learning is an innovator in the education space. Our team has provided academic support for thousands of students here in Vancouver in the last two decades. In addition, our online learning platform, StudyPug.com has provided hundreds of thousands of students globally with great math, physics, chemistry video tutorials, instant practice and a dynamic study plan to fit their study needs.
We are a small, creative and fast-moving team, designing innovative products and educational programs by responding quickly to feedback from our students, their parents, and educators.
You can learn more about us at www.studypuglearning.com
Job Type: Full-time
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Language:
- Cantonese (preferred)
- Mandarin (preferred)
Work Location: In person