Let’s grow together!!!
We love golf. We are new in the market.
There are plenty of spaces to grow together in the market.
We are specialized in used golf clubs sales. Directly imported from Japan, high quality used golf equipment are our key products. We are looking for golf enthusiasts can put their love of the game to use, building and sharing their knowledge of the latest industry trends. We work together in a friendly environment, giving our customers the best advice, equipment, club repair, services, and accessories.
As a Sales Manager, you will be responsible for customer service, sales, merchandise processing and operational functions.
Description of Job Responsibilities:
Merchandising
- Oversees implementation of merchandising; monitors pricing and verifies ad merchandise setup and signage are accurate in designated areas.
- Ensures accuracy and timely completion of prices changes and price identification in designated area.
- Ensure store is well stocked, priced and displayed to maximize the opportunity for sales.
- Communicating regularly with management on product requests, outs, hot items and inventory concerns, as well as staffing requirements.
- Ensure stockroom is maintained.
- Ensure smooth flow of merchandise from stockroom to sales floor.
- Validate inventory on hand matched Retail Pro on-hands.
Pro-Shop/Club Fittings
- Source of knowledge for club grip and shaft specifications while ensuring equipment is displayed appropriately
- Maintain 3D stimulator (ball launch monitor, putter, driver, iron/wedg)
- Maintain overall housekeeping of work area including general maintenance on all equipment
- Modify and repair manufacturer’s clubs
Customer Service
- Ensure customers are provided with highest level of customer service, emphasizing courteous and knowledgeable assistance to each and every customer.
- Watch, listen, interact and follow-up with customers to ensure satisfaction and resolve issues.
- Model customer service for associates and promote sales whenever interacting with associates and customers.
Sales
- Ensure merchandise is sold at company established prices and discrepancies are addressed and authorized accordingly.
- Be knowledgeable of merchandise on the floor as well as in the backroom, including verification of the current selling price.
- Be familiar with golf equipment and accessories.
- Possess golf product knowledge and be familiar with the product knowledge materials and vendor product lines.
- Keep current on all new product information.
- Communicate to store management any missed opportunities in sales due to product.
Skills, Education, Competencies:
- College degree in business, golf management an asset.
- 1-2 years experience in a retail environment or equivalent relevant experience.
- Previous experience in a Golf Environment
- Chinese/Korean speaking is an asset
- Advanced proficiency in MS Word, Excel, Power Point, Outlook, Internet
- Affinity for luxury golf equipment, keen interest in golf and regularly keeping up to date with market trends and new innovations in golf retail
- Detail oriented and strong attention to customer service.
- Exceptional interpersonal skills-ability to adapt to meet a wide range of customer needs, able to build rapport quickly
- Creative, innovative, energetic and enthusiastic
Work Hours:
- Flex schedule – some weekends and evenings.
- Work varied shifts, including weekends and holidays.
Job Type: Full-time
Salary: $17.00-$21.00 per hour
Benefits:
- Casual dress
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to commute/relocate:
- Richmond, BC V6X 3E1: reliably commute or plan to relocate before starting work (required)
Experience:
- sales: 1 year (preferred)
- Retail sales: 1 year (preferred)
Language:
- Chinese (preferred)
- Korean (preferred)
Work Location: In person
Application deadline: 2023-08-25
Expected start date: 2023-09-04