Application Engineer

Job Description

Anyload is an integrated design and manufacturing company specializing in the development and production of load cells, scales, and weighing components. Established in 1991, we have expanded our international reach throughout the years to include offices and warehouse locations in Canada, the United States, and China. ANYLOAD Group includes roughly 120 employees that complete our sales, engineering, and manufacturing departments.

This position as an Application Engineer will be situated at our Canadian Head office. The role is responsible for promoting and supporting the most suitable products to new and existing customers based on their application needs. This role requires a strong technical background, excellent communication skills, and the ability to collaborate effectively with teams across geographies, particularly between engineering in China and sales in North America. The position combines aspects of technical support, product management, and customer-facing responsibilities, with a strong emphasis on driving projects to expand our product offerings.

In the first 1-2 years, the role will involve extensive technical and product training, gaining familiarity with application scenarios, and handling customer inquiries and post-sales technical issues. As part of our growth strategy, this role will be pivotal in managing product development projects, technical documentation, product compliance, and ensuring effective communication across departments and with clients.

Key Responsibilities

• Provide technical support and guidance to customers, addressing technical inquiries and concerns.
• Collaborate with sales, engineering, and product development teams to gather customer feedback and influence product direction.
• Lead and manage product development projects, ensuring alignment between customer needs and engineering capabilities.
• Create and maintain detailed technical documentation for both technical and non-technical audiences.
• Support product expansion and upgrades by overseeing project timelines, coordinating cross-functional teams, and ensuring that products are ready for market launch.
• Conduct training sessions for internal teams and customers to ensure proper understanding and use of new and updated products.
• Present and demonstrate application solutions tailored to customer needs.
• Support sales teams by preparing technical presentations, product application notes, and assisting with customer proposals.
• Participate in trade shows, industry events, and technical discussions to promote product capabilities and gather market insights.
• Ensure timely delivery of projects by coordinating tasks across teams and managing project timelines.

Requirements

• Bachelor’s degree or equivalent in mechanical, electronic or instrumentation engineering or a related technical field.
• Fluent in English- speaking and comprehension
• Experience and knowledge in programs such as: Microsoft Office 365, AutoCAD/SolidWorks.
• Strong problem-solving, communications, and organizational abilities.
• Ability to create clear, concise technical documentation for both internal teams and customers.
• Familiarity with the product development lifecycle and the ability to lead products from concept through to customer implementation.
• Willingness to travel as required for customer visits, trade shows, or team collaboration. Main countries will be within Canada, USA and China.

Preferred Qualifications

• Working fluency in Chinese or French would be an asset.
• Technical project management or other relevant previous experience
• Microsoft Dynamics Business Central ERP

Benefits:

• Casual dress
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• Company events
• Possible Bonus pay

Job Types: Full-time, Permanent

Pay: $65,000.00-$90,000.00 per year

Education:

• Bachelor’s Degree (preferred)

Work Location: In person