Case Coordinator

Job Overview
We are seeking a dedicated and organized Case Coordinator to join our team. The Case Coordinator will play a crucial role in managing client cases, ensuring that all necessary services are provided efficiently and effectively. This position requires strong communication skills, attention to detail and the ability to work collaboratively with various stakeholders. The ideal candidate will be passionate about helping others and committed to delivering high-quality support.

Responsibilities

• Processing clients’ applications, including collecting documents, organizing documents, completing immigration forms, and drafting supporting documents.

• Ensuring that the processes are current and appropriate documents are being used.

• Checking for updates on processing requirements and timelines at the appropriate government organizations.

• Organize and maintain files for all immigration matters.

• Tracking each case status on regular basis and providing updates to parties involved

• Keeping cases organized by establishing and organizing files, monitoring calendars, meeting deadlines, documenting actions and inputting information into file database

• Updating and maintaining internal databases daily to ensure that all communication records are available and organized.

• Maintaining good relationships with clients and communicating case progress regularly

Qualifications

• Professional English is required and Mandarin is an asset

• Excellent analytical, research and written communication skills

• Passionate about the immigration field

• Previous experience working with the Immigration Industry is preferred but not mandatory

• Organized with strong prioritization skills

If you are passionate about making a difference in the lives of others and possess the qualifications outlined above, we encourage you to apply for this rewarding opportunity as a Case Coordinator.

Job Type: Full-time

Pay: $18.00-$23.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Work from home

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person