Medical Office Assistant

Overview
We are seeking a detail-oriented and organized Medical Office Assistant to join our busy Urology practice. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing exceptional support to both patients and healthcare professionals. This position requires excellent communication skills, a strong understanding of medical terminology, and proficiency in various office management tasks. Chinese language proficiency and Plexia EMR experience would be an asset.

There is already an existing part time MOA who would be able to support and train the new employee. This would be a fixed term 6 month contract with option to extend if the employee is a good fit with the clinic.

Duties

• Greet patients warmly and assist them with the check-in process.
• Schedule appointments and manage the front desk operations efficiently.
• Maintain accurate electronic medical records (EMR) using Plexia.
• Handle phone systems to answer inquiries, direct calls, and relay messages promptly.
• Assist with administrative tasks including filing, data entry, and maintaining patient confidentiality.
• Process patient information and ensure all necessary documentation is completed accurately.

Skills

• Proficiency in Plexia EMR is highly desirable.
• Familiarity with electronic medical records (EMR) systems.
• Strong understanding of medical terminology and dental office procedures.
• Excellent administrative skills with attention to detail in all tasks.
• Prior experience as a Medical Office Assistant would be preferred.
• Ability to speak Chinese (Cantonese or Mandarin) would be an asset
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• A positive attitude and strong interpersonal skills to foster a welcoming atmosphere for patients.

Job Type: Fixed term contract
Contract length: 6 months

Pay: $22.00-$26.07 per hour

Expected hours: 40 per week

Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Medical Office Assistant: 1 year (preferred)

Language:

• Chinese (preferred)

Work Location: In person