Front Desk Jane app Expert

Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. This role is essential in creating a welcoming atmosphere for our clients and ensuring smooth administrative operations within our facility. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to manage multiple tasks efficiently. Experience in a dental office setting is preferred but not mandatory.

Responsibilities

• Greet and assist clients as they arrive, ensuring a positive first impression.
• Manage incoming phone calls with professionalism, demonstrating excellent phone etiquette.
• Perform administrative tasks including data entry, filing, and maintaining organized records.
• Schedule appointments and manage the calendar for the dental office.
• Proofread documents for accuracy and completeness before distribution or filing.
• Handle client inquiries and provide information about services offered.
• Maintain cleanliness and organization of the front desk area.
• Collaborate with other staff members to ensure seamless operations within the office.

Experience

• Previous experience as a Front Desk Agent or in an administrative role is preferred.
• Proficient in using Jane App for client scheduling, billing, and documentation.
• Experienced in managing insurance claims, approvals, and billing processes efficiently.
• Familiarity with computerized systems for data entry and scheduling is essential.
• Strong proofreading skills to ensure documentation is error-free.
• Excellent phone etiquette and interpersonal skills to interact effectively with clients.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Experience in a dental office setting is a plus but not required; we are willing to train the right candidate.

Join our team and contribute to providing exceptional service while enhancing your professional skills in a supportive environment!

Job Type: Part-time

Pay: $16.75-$27.96 per hour

Expected hours: 16 per week

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• Mandarin (preferred)

Work Location: In person