Administrative Assistant/Receptionist

Joayo Therapy is looking for a Full-Time or part-time receptionist to join our team. We are a new multidisciplinary clinic with RMT, Acupuncture, Physiotherapy, Kinesiology and Pilates in the Brentwood Area.

We are currently seeking skilled professionals to join our team in the following roles:

About the Position:

The general responsibilities of this position are to:

• Welcoming patients to the clinic
• Answering phone calls and any patient inquiries
• Schedule appointments
• Collecting payments from patients/billing insurance benefits(3rd Party)
• Communication with ICBC and WSBC regarding patient claims
• General administrative tasks as needed
• Monitoring and ordering office and clinic supplies
• Maintaining clinic standards of cleanliness and organization

Requirements:

• Experience using Jane App would be an asset but we offer training for the right candidates
• Excellent customer service skills and telephone etiquette
• Excellent Written and Spoken English Required
• Fluent Korean, Mandarin or Cantonese is a strong asset
• Experience of Admin/Office/Receptionist
• MOA certificate of achievement, or equivalent in-clinic experience is plus
• High degree of organizational skills and ability to prioritize and multitask

At Joayo Therapy, we are committed to providing top-quality wellness services, and we are seeking passionate individuals to join our team. If you have excellent time-management and problem solving skills, will bring a positive and enthusiastic attitude, and be a reliable detail-oriented worker with any relevant clinic experience, we encourage you to submit your resume and a cover letter.

We welcome exceptional candidates to be a part of Joayo Therapy as we strive to enrich the wellness community in the Brentwood area.

Job Type: Full-time, Part-time

Salary: $18-22 per hour (Depending on experience)

Schedule:

• Monday to Friday 9:30 AM to 7:30PM
• Weekend 9:30 AM to 5:30 PM
• Flexible days possible

Job Types: Full-time, Part-time

Pay: $18.00-$22.00 per hour

Expected hours: 16 – 30 per week

Benefits:

• Casual dress
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Store discount

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed
• Weekends only

Application question(s):

• Have you used the Jane app before?
• What language do you speak and at what level? (Basic, Intermediate, Advanced, Native)
• What days are available to work?

Experience:

• Front desk: 1 year (preferred)
• Clinic environment: 1 year (preferred)
• Administrative: 1 year (preferred)

Work Location: In person