ABOUT THE JUSTICE EDUCATION SOCIETY (JES)*
The Justice Education Society of British Columbia (JES) is a non-profit organization with over 30 years of experience providing public legal education and justice system capacity building in Canada and overseas. In Canada, JES helps more than 700,000 British Columbians learn about our justice system and address their legal issues. Internationally, JES has programs in Guatemala, El Salvador, Honduras, Panama and Guyana which work with national institutions to strengthen justice systems, access to justice and citizen security. JES has offices in Canada, Guatemala, Honduras and Guyana and diverse sources of funding including donors and provincial, federal and overseas governments. More information on JES is available at: www.JusticeEducation.ca.
THE ROLE*
JES provides multilingual legal help to British Columbians with limited English skills, in order to help them address their legal needs. We are seeking a Legal Navigator who can provide services in Mandarin and Cantonese to clients. This is a part-time position, working 15 hours per week, with at least 60% of your work to be performed from the JES head office in downtown Vancouver. The position starts immediately and will run until the end of our fiscal year, March 2021. Employment may be renewed, subject to funding approval.
Key Areas of Responsibility*
Meeting with clients in-person and digitally to provide legal information and education
Informing and educating clients about the justice system: explaining court documents, legal terminology, and court procedures to help clients better understand their legal rights, options and next steps
Work on our digital platforms to respond to clients, work with external team members and manage client lists.
Referring clients to governmental and non-governmental agencies so that they may receive additional support and/or specialized services – e.g. – legal aid qualification, family justice counsellor appointment, alcohol and drug counselling, etc.
Working with community organizations and JES staff to coordinate and deliver educational webinars to settlement workers, intermediaries, and the public.
Help promote JES legal help services and resources
Provide monthly statistical reports
Other work-related duties as assigned.
THE PERSON*
Knowledge, skills and experience*
Oral and written fluency in English
Strong command of Mandarin and/or Cantonese
Experience working and managing clients with empathy and professionalism
Demonstrated ability to analyze/assess clients’ problems and provide legal information and referrals based on client’s needs
Demonstrated ability to effectively liaise with community agencies and other organizations
Strong technical skills working with MS Office and Teams, G-Suite, Zoom, online chat software, etc.
Experience delivering online webinars and conduction online meetings
Strong interpersonal, communication and organizational skills
Ability to work independently while managing multiple deadlines
Demonstrated ability to work effectively in a team environment
HOW TO APPLY*
To apply for this position, please send your cover letter and curriculum vita. Please indicate “Legal Navigator” in the subject line.
We thank all candidates for their interest, but only those selected for an interview will be contacted.
Contract length: 6 months
Part-time hours: 15 per week
Application deadline: 2020-10-12
Job Types: Part-time, Contract
Experience:
delivering online webinars: 1 year (Required)
working & managing clients with empathy & professionalism: 1 year (Required)
providing legal information&referrals based on client’s need: 1 year (Required)
Language:
Mandarin and/or Cantonese (Required)
fluent in English (Required)
Work remotely:
No