Tuesday, October 6, 2020
Everyday we aim to provide a high quality, dynamic and authentic mountain playground where locals and tourists can escape, have fun, learn and challenge themselves, embracing the outdoors and key elements of BC culture. Our friendly and informative staff will help guests to create enduring memories based on remarkable experiences.
Starbucks Barista
Job Title: Starbucks Barista
Location: North Vancouver
Department: Food & Beverage
Reports to: Manager, Casual Dining
Role Status: Part time seasonal positions are available.
Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain’s renowned excellence and its continued growth as Vancouver’s premier mountain resort. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.
Key Responsibilities of the Role:
Develops enthusiastically satisfied customers all of the time;
Welcomes and connects with every customer to provide excellent customer service
Discovers customer needs and appropriately suggests product with every customer to enhance service and meet sales goals
Assists customers in the selection and purchase of specialty coffee beverages and whole bean sales
Responds to customers’ needs and says thank you to every customer;
Maintains customer service area and equipment in a clean and appealing manner;
Demonstrates “just say yes” behavior when taking care of customer needs;
Maintains quality store operations
Prepares a variety of customer beverage orders such as espresso drinks and “Coffee of the Week” to Starbucks standards
Follows store policies and procedures for operational flow at each station;
Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards and works as a store team player
Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions
Follows standards for merchandising, stocking, rotating and storing all products;
Performs equipment maintenance in accordance with preventive maintenance checklist
Follows cash handling and register policies
Follows inventory stocking and recording guidelines
Takes responsibility to learn all aspects of the Barista position
Learns and demonstrates creating the Starbucks experience
Learns and demonstrates all performance standards by completing “Initial Store Training” and passing barista certification with a score of 90% or better.
Training will be provided.
Other duties as required
Requirements:
Previous experience in the food service industry preferred
Excellent customer service skills
Available to work weekdays, weekends, and evenings
Ability to communicate orally in Mandarin or Korean is desirable
Successful candidate must complete a criminal record check once offered the position, before start date (19 years of age or over. Grouse Mountain will assist you with the process.)
How to Apply:
Please submit your application through the Grouse Mountain Resorts Careers website www.grousemountain.com/careers or email us at [email protected]. No phone calls please, only candidates who meet the requirements of this position will be contacted.
Innovative. Nature-Loving. Safe. Passionate. Inspiring. Real. Entrepreneurial.
Other details
Pay Type
Hourly