About Us:
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Periphery Digital Inc. is a fast-paced, bilingual digital marketing and advertising agency founded and based in Vancouver, Canada. While we specialize in both English and Chinese digital strategy and execution, our advanced knowledge of the Chinese digital market has allowed us to become experts in the Chinese marketing industry. Some of our services include developing paid media strategies to drive leads and conversions, increasing WeChat exposure, and using Chinese language content and digital assets to optimize reach and growth.
If you are someone who wants the opportunity to be a part of a growing company and want to see your work directly impact the bottom line, then this is the right organization for you.
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Your Role:
As a small thriving agency, we are looking for innovative and hardworking individuals to grow with us. We offer a competitive salary, great benefits, performance-based bonuses, and an awesome team to work with!
As a member of the Account Services Team, the Digital Project Coordinator is instrumental in providing day-to-day support and contributing to the success of our campaigns. This position will report directly to the Account Director.
The Digital Project Coordinator will support multiple Account Managers on processes relating to digital marketing, advertising, production, and media. The successful candidate will be responsible for preparing initial project documentation, collaborating with both clients and internal departments, coordinating assets, and facilitating approval cycles from campaign launches to final reports and feedback. This is a client-facing role that requires exceptional communication skills with both external stakeholders and the internal team.
Responsibilities:
Support multiple Project Managers as they work to execute, launch, and manage campaigns for clients and partners
Provide exceptional customer service to ensure that all stakeholders are kept up to date and produce campaign results that meet and exceed our clients’ expectations
Coordinate and support entire campaign timelines to ensure that deadlines are met and deliverables are produced, approved, and launched efficiently
Collaborate with internal teams (design, content, marketing, and media) to ensure that campaigns goals are met and client requests are executed in a timely manner
Prepare and coordinate all documents required for campaign launches and updates
Maintain campaign dashboards and generate monthly reports
Provide comprehensive support for WeChat and other Chinese Media Campaigns that includes but will not be limited to obtaining and analyzing key media stats, being accountable for WeChat related deliverables, and compiling WeChat reports
Provide quality assurance and act as the last pair of eyes to ensure all files are complete and error-free before they are passed off to external vendors and stakeholders as per existing processes
Participate in meetings and presentations with external stakeholders
Coordinate external vendor submissions for both traditional and digital platforms
Provide support for presentations, slide decks, proposals, and media plans
Conduct necessary research and analysis to support new project initiatives
Stay up to date with the latest media platforms and digital platforms
Maintain relevant knowledge of digital marketing (Social, SEM, Display) and contribute regularly to internal and external campaign strategy conversations
Other duties as required
Required Skills and Qualifications:
Minimum 1-2 years of experience working in the project management field
Experience working with bilingual digital marketing and media campaigns
Exceptional interpersonal, verbal and writing skills, fluency in BOTH English and Mandarin is required
Deep knowledge of WeChat, including but not limited to mini-programs, 3rd-party integrations, backend support, Moment Ads and other marketing capabilities within the platform
Strong understanding of SEM, Display, and Paid Social Advertising
Outstanding communication skills, excellent email and phone etiquette
Thrives on providing excellent customer service with the ability to establish and foster external client relationships
Flourishes in a team environment with the ability to collaborate efficiently and effectively with multiple internal departments
Superior time management skills, the right person needs to be able to multitask and juggle competing demands from clients and the internal team
Ability to follow directions, navigate stressful situations, problem solve under pressure, make sound and timely decisions, and meet hard deadlines
Ability to work without supervision and manage your own schedule
Coachable, responsive, and seeks opportunities to continuously extend and broaden industry knowledge
Strong work ethics with a proven history of professional responsibility
Highly organized and extremely detail-oriented
Excellent analytical skills and experience compiling data-driven marketing reports
Ability to remain resilient and positive in difficult situations
Understands and resonates with small business culture
Team-oriented attitude – demonstrates empathy and is willing to step in when team members need help
Participates in the promotion of a positive, respectful, and motivating team environment
Ability to work successfully as a part of a remote team. Comfortable with remote work tools like Google Suite, workflow apps like Asana, video conferencing software like Zoom and Google Meet, communication tools like Slack, time tracking software like TimeCamp, etc.
Previous agency experience is an asset
Knowledge of the local real estate market is an asset
Knowledge of Cantonese or written traditional Chinese is an asset
Experience executing Google and Facebook campaigns is an asset
DISCLAIMERS
Must be legally entitled to work according to the relevant provincial/territorial legislation and regulations. Only candidates selected for an interview will be contacted. We thank all those who apply and look forward to welcoming a new member of the Periphery team.
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Job Types: Full-time, Permanent
Salary: $40,000.00-$48,000.00 per year
Benefits:
Casual dress
Company events
Dental care
Extended health care
Paid time off
Vision care
Wellness program
Work from home
Schedule:
Monday to Friday
Experience:
Project Management or Agency Experience: 1 year (Required)
Language:
English (Required)
Mandarin Chinese (Required)
Work remotely:
Temporarily due to COVID-19