THE OPPORTUNITY
As the Receptionist you are responsible for answering and transferring incoming calls, greeting clients and other coordinating tasks. We are seeking someone with strong communication and client service skills to join our Richmond location in a regular full time position.
You would be joining our rapidly growing Community Branch Network Division and would be instrumental in helping build an innovative, client-focused approach and culture. Choose a career with HUB and create a future that combines a diverse, challenging work environment with financial security and celebrated success.
HUB INTERNATIONAL – FIND YOUR PASSION
Career development and advancement is important to you, and to us. As the largest insurance broker in Canada, and 5th largest broker worldwide, HUB is growing by 15% each year on average, positioning you for longevity and success.
We’ve developed a friendly, passionate and entrepreneurial-focused culture, allowing you to share and learn alongside your fellow experts and colleagues. We offer in-house educational development as well as paid educational opportunities, so that you can further develop your leadership skillset and industry knowledge.
To support your career at HUB, our flexible benefits plan allows you to choose the benefits make sense for you, your family and your lifestyle.
KEY RESPONSIBILITIES
As the Receptionist you will:
Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate personnel or department in a friendly and professional manner
Communicating with dealership representatives in order to dispatch Insurance Advisors in a timely manner
Receive and deliver messages and faxes
Answer questions about organization and provide callers with address, directions, and other information as required
Perform other clerical duties as needed, such as filing, photocopying, and collating
Organize mail, separating mail to insurance carriers and other offices, and prepare for pickup
Management of surrendered plates
Assist with the scheduling template
WHAT DO YOU NEED TO SUCCEED?
As the successful candidate, you will bring:
2 years of reception experience in a fast paced environment preferred
Ability to speak Mandarin or Cantonese considered an asset
Solid MS office skills (Word, Excel and Outlook)Strong client service experience and multitasking skills
Ability to work collaboratively as a key member of a team as well as independently
Excellent communication written and verbally
Ability to work in a faced pace environment while maintaining organization and efficiency
Ability to work in a structure professional environment
WHAT DO WE OFFER?
Competitive compensation with industry-leading benefits for you and your family.
NEW! Flexible health, dental and lifestyle benefit options
Comprehensive tuition financing
Support for your career-related training and development.
Career advancement for you in the insurance industry.
A place to belong, where your ideas matter, and values drive decisions.
An empowering environment where you will be provided with the right tools and support to deliver exceptional client service.
Mileage reimbursement for vehicle use (if applicable)
Flexible hours to promote work-life balance
WHAT DO WE VALUE?
Entrepreneurship – We encourage innovation and educated risk-tasking.
Integrity – We do the right thing, every time.
Teamwork – We work together to maximize results.
Accountability – We measure and take responsibility for outcomes.
Service – We serve our customers, communities and colleagues.
Department Office Administration & Clerical
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent