AcuMaster is Traditional Chinese Medicine Clinic that is aimed at promoting community health through providing the best comprehensive health there is to offer. We are looking to expand our clinic network and is looking for skilled individuals to join our team. Currently positions available:
· One Receptionist/Clinic Coordinator
Skill Requirement:
· Team-worker – able to effectively work and communicate with other practitioners
· Coachable – able and open to learning from other practitioners. Able to take constructive guidance from clinic management
· Organization and Multitasking – Able to manage multiple calendars and receive phone calls in a medium/high volume environment
· Caring and Friendly – Our clinic highly values the practitioner/patient relationship, we expect our receptionist to echo the same values and develop a good long-term relationship to our clients
· Good communicator – Client education in an integral part of our clinic, the receptionist must be able to communicate the types of treatments we offer and be attentive to the patient’s needs
· Reliable and accountable – We trust our practitioners to adhere to the standards listed above
Qualifications:
· 2+ Years of Client/Customer Service Experience
· Must be able to work Full-Time minimum 35 hours/week and available to work on Saturday
· Proficiency in Fluency in English is a must, fluency in Mandarin is a highly valued asset
· Experience in working with email lists is an asset
· Experience in Online Advertising is considered a major asset
· Proficiency with Microsoft Word, Excel and Quick books
· Experience in marketing is an asset
· Experience in healthcare reception is an asset
Duties (includes but is not limited to):
· Schedule/calendar management
· Client management
· Keeping good relationship with Client
· Maintain the operation of the Clinic
· Answering Client requests
· Bookkeeping and record management
Please note that only those who are qualified will be contacted. Thank you for your interest.
Job Types: Full-time, Contract, Permanent
Salary: $16.00-$18.00 per hour
Schedule:
8 hour shift
Weekends
COVID-19 considerations:
To keep our staffs as safe as possible we have PPEs available throughout the clinic and 3 – stage screening measures in place. This is not a primary care facility and our clinic does not treat or handle COVID-19 cases/suspected cases.
Language:
Mandarin (Preferred)
Work remotely:
No