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Merchant customer service representative

兼职 Part-Time, 全职 Full Time
Just Order Enterprises Corp. (饭团)
本拿比 Burnaby

Fantuan was founded in Vancouver, Canada in 2014. With a mission of “life made easier,” the company is a one-stop platform providing food delivery (Fantuan Delivery), reviews (Fantuan Reviews), an errand service (Fantuan Rush), e-commerce and marketing services. Fantuan is one of the top Asian life-services platforms in North America, currently operating across Vancouver, Toronto, Edmonton, Calgary, Montreal, Seattle, Los Angeles, New York and other metropolitan areas in Canada and the US.

Responsibilities

  • Communicate with the customer over the phone to coordinate the issues that arise in the order
  • Document the results of the processing, find issues and give feedbackback to the supervisor
  • Work with other teams

Requirements

  • Pressure resistance, strong adaptability.
  • Have basic computer application knowledge
  • Emotional stability, care, patience
  • fluent in Chinese and English
  • Ability to accept scheduling, flexible working hours
    • Communicate with the customer over the phone to coordinate the issues that arise in the order
    • Document the results of the processing and the issues found and give them back to your supervisor
    • Work with the team within the group

    Job requirements

    • Pressure resistance, strong adaptability.
    • Have basic computer application knowledge
    • Emotional stability, care, patience
    • Chinese, fluent in English
    • Ability to accept scheduling, flexible working hours

    Job Types: Full-time, Part-time, Permanent

    Salary: $14.25 per hour

    Schedule:

    • Day shift
    • Night shift
    • No weekends

    Language:

    • Mandarin (Required)

    Work remotely:

    • No 

For more positions, easy click

https://www.fantuan.ca/en/jobs/ Rice Group is a North American Internet life service company, the main business includes rice group takeaway, rice group reviews, rice ball running eryth, combined with Chinese quality services and North America’s advanced big data technology, Internet thinking to drive change in the life service industry. At present, the group has covered Vancouver, Toronto, Calgary, Montreal, Seattle, Los Angeles, New York and other major cities in Canada and the United States, for overseas Chinese and all overseas consumers to provide more convenient, efficient and intelligent life services. Job responsibilities

职位详情:

公司:

Just Order Enterprises Corp. (饭团)

分类:

兼职 Part-Time, 全职 Full Time

工作地点:

本拿比 Burnaby

电话:

电邮: