Academic Department Team Lead

• Routine and regular communication of department operation-cooperate with marketing, sales, academic affairs and other departments to carry out daily operation and maintenance of the department, as well as event planning and supervision and execution.

• Course management, establish and confirm the course list and confirm the start list according to the department plan and complete the timetable.

• Collect course feedback, handle course complaints, supervise schedule management, and supervise website management.

• Conduct departmental tutor management, cooperate with HR department to collect tutor information, participate in tutors recruitment, and participate in tutor training, tutor communication and quality control.

• Supervise the collection and use of departmental teaching research, publicity, teaching materials, etc.

• Convene a general meeting of mentors in this department, department meetings and arrange one-on-one talks with mentors.

• Calculate the KPI of the tutor in the department and calculate the salary of the tutor.

Key Qualifications & Skills:

• Bachelor ‘s degree or above required, The University of British Columbia graduated preferred.

• Demonstrated experience with training and guiding others.

• Strong organizational skills and excellent attention to detail and problem-solving skills, ability to work with minimal supervision.

• Strong communication, collaboration, teamwork, and people skills.

• Flexibility in adapting to change and in participating in consultative decision-making processes.

• Teaching experience is an asset.

What We Offer:

• Competitive salary and benefits ( Extended health care, vision care etc.).

• Training & Development Programs.

• An opportunity to grow into a larger role.

工作内容:

• 部门运营的例行和定期沟通——配合市场、销售、教务等部门进行部门的日常运维,以及活动策划和监督执行。

• 课程管理,根据部门计划建立和确认课程清单,确定开课清单,完成时间表。

• 收集课程反馈、处理课程投诉、监督日程管理、监督网站管理。

• 进行部门导师管理,配合HR部门收集导师信息,参与导师招聘,参与导师培训、导师沟通和质量控制。

• 监督部门教学研究、宣传、教材等的收集和使用。

• 召开本部门导师大会、部门会议并安排导师一对一会谈。

• 计算部门导师KPI,计算导师工资。

任职要求:

• 本科及以上学历,UBC毕业生优先。

• 一定的管理相关经验为佳。

• 优秀的沟通能力,逻辑分析和时间管理能力。

• 工作细心,认真负责,喜欢团队工作。

• 有教学经验者优先。

公司福利:

• 充满市场竞争力的薪资&奖金。

• 享受Extended Healthcare & Vision Care & 带薪年假 & 商家折扣等诸多员工福利。

• 完善的培训体系,晋升机制 & Referral Bonus奖金等。

• 享受Easy Group旗下所有产品线独一无二的内部培训和服务优惠。

Job Type: Full-time

Salary: $35,000.00-$48,000.00 per year

Benefits:

• Extended health care

Schedule:

• 8 hour shift

Education:

• Bachelor’s Degree (preferred)

Language:

• Chinese (required)