Trail Appliances is the leading independent appliance retailer in Western Canada. With 12 showrooms, a Clearance Centre, and offices in Richmond, Vancouver, Annacis Island, and Cloverdale, we’re a fast-growing company with over 500 employees in British Columbia.
Respect, integrity, diversity, passion and laughter are cornerstones of our working culture. We’re a family-owned business that treats our employees like part of the family. We invest in training, because we believe our employees are the key to our success. We hope you’ll join us.
The Account Manager is responsible for meeting and exceeding Sales and Revenue targets for their assigned territory and customer base. The successful candidate will be required to develop and maintain relationships with key stakeholders, including, but not limited to builders, developers, designers and architects.
As an Account Manager you will…
Generate business by visiting customer offices and building sites, and contacting builders, developers, designers and other industry contacts
Manage full cycle customer relationships, including prospecting, contracting, payment, delivery, and post-delivery follow up, generating residual and repeat business
Facilitate solutions to customer inquiries and issues in a prompt and professional manner
Provide clients with accurate and timely product specifications
Organize time logically and efficiently so as to maximize productivity and daily sales output
We hope you are passionate about…
Competition – a desire to be the best at what you do is a key component of success. In addition, being able to celebrate not only your own successes but those of teammates
Customer Service – Active listening and adapting your approach to tailor to customer needs will go a long way. You easily build rapport and make customers feel comfortable
Having fun while being the best – we work hard but play harder
The experience we need…
Demonstrated success in a business development role, especially with respect to the acquisition of new clients, prospecting, and cold calling
Proven ability to establish and cultivate interpersonal relationships
Experience delivering client-focused solutions to customer needs
Comfortable working in any environment from construction site to a boardroom
Capability to understand a dynamic, growing marketplace
Bonus points…
Fluency in Mandarin, Cantonese or Punjabi
We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?