ADMINISTRATIVE AND RECEPTIONIST

Job Summary
Cypress railing in north Vancouver is seeking a local highly organized and professional Receptionist/Administrative Assistant to join our team. This role is essential for providing exceptional customer service and support while managing various administrative tasks. The ideal candidate will possess strong communication skills, a friendly demeanour, and the ability to multitask effectively in a fast-paced environment.

Please do not apply from outside vancouver and do not come in person or call in this regard.

GENERAL ACTIVITIES:

Courteously answering phone lines and welcoming guests and visitors.

Managing of incoming/outgoing mail and couriers.

Ensure orderly and secure reception.

First point of client contact on both phone and in person – greetings, set up, making coffee, cappuccino, sanitizing, etc.

Administering and maintenance of confidentiality forms and agreements.

Monitoring and process of licensing and subscription and related renewals.

Assisting the marketing lead with marketing and advertising requirements.

Assisting the accounting administrator in various accounting and bookkeeping activities using QUICKBOOKS ONLINE.

Use and administering CRM activities.

Co-ordinate office and staff activities and schedules.

Maintain, amend and update processes and procedure manuals for optimum accuracy, use and efficiency.

Assist the president with activities, appointments, and scheduling.

Prepare and/or edit internal and external documentation and or correspondence.

Assist with printing, binding, mailing, training, contracts etc.

Coordinate various broker and advisor activities and provide general required support.

Set up meetings and related.

Interface between office staff and shop/installer staff with related issues and activities.

Deal with Phone voice mail messages and distribution thereof.

Maintenance of meeting rooms and lunch room.

Data entry and analysis thereof as required.

Coordinate and liaise with vendors and subcontractors as required.

Other duties as assigned.

Responsibilities

• Greet and assist visitors in a courteous and professional manner.
• Manage incoming phone calls with excellent phone etiquette, directing calls to appropriate personnel.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Maintain organized filing systems, both physical and digital, ensuring easy access to documents.
• Utilize Google Suite for document creation, scheduling, and communication.
• Perform data entry tasks accurately and efficiently, including typing reports and correspondence.
• Assist with bookkeeping tasks using QuickBooks as needed.
• Support office operations by managing supplies, equipment maintenance, and other clerical duties.
• Collaborate with team members to ensure smooth office functioning and provide administrative support as required.

Experience

• Previous experience in a receptionist or administrative role is preferred.
• Strong customer service skills with a focus on client satisfaction.
• Proficiency in Google Suite applications (Docs, Sheets, Calendar) is essential.
• Familiarity with QuickBooks is mandatory.
• Excellent typing skills with attention to detail for accurate data entry.
• Ability to manage multiple tasks simultaneously while maintaining professionalism under pressure.
• You are a well-balanced and rounded, an organized individual with above average oral and written communications skills and a strong desire to learn and grow both personally and professionally.
• You are an enthusiastic team player, with a positive work attitude, and committed to provide accurate and timely work. You are dedicated, energetic, positive, fun-loving, and a self-starter that enjoys team work, self-initiative and results.

You are an enthusiastic team player, with a positive work attitude, and committed to provide accurate and timely work. You are dedicated, energetic, positive, fun-loving, and a self-starter that enjoys team work, self-initiative and results.

If you are an enthusiastic individual looking to contribute to a dynamic team while enhancing your administrative skills, we encourage you to apply for this exciting opportunity!

Job Types: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Vision care

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• No weekends

Education:

• Secondary School (preferred)

Experience:

• Front desk: 2 years (preferred)
• Administrative experience: 2 years (preferred)

Language:

• Mandarin (preferred)

Work Location: In person

Application deadline: 2024-11-30
Expected start date: 2024-12-01