Who are we?
We are a boutique real estate investment platform managed by a team of professionals with deep and broad industry experience in real estate investment and asset management. With offices in both Hong Kong, San Francisco, and Vancouver. SOW Capital is a newly emerged commercial real estate one-stop solution provider which comprised a strong core team with extensive experience in commercial real estate investment, asset management, leasing, and operations. We currently have over 10 real estate projects and manage over 1 billion assets in the U.S. and expanding our investment in Vancouver and Toronto, Canada.
What we are looking for?
Our growing Real Estate investment company is looking for a high-energy, detail-oriented, full-time Administrative Assistant to provide superior coordination of the front desk duties utilizing superior customer service, computer skills, and professionalism. They should possess exceptional attention to detail and accuracy and be able to work in a fast-paced environment. Real Estate experience is a plus but not required. This high-energy, detail-oriented, professional will be responsible for performing tasks to efficiently run the front desk environment by performing a variety of responsibilities with confidence.
·You have…
-Excellent verbal and written communication skills in English and Mandarin Chinese
-Act as a liaison between clients and agents
-Manage contract to close process
-Be the first point of contact in handling customer inquiries and complaints
-Keep agent informed about challenges and issues that need to be handled
-Provide concierge-level customer service to clients and customers
-Shall send out weekly reminders of upcoming critical dates via email
-Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, PowerPoint, Outlook and Internet skills
-Flexible in daily routine; ability to prioritize and manage shifting responsibilities
-Ability to assess, prioritize and act quickly
-Learning-based and solution-oriented
-Deadline driven and extremely organized
-Able to stay calm and patient when faced with emotional situations
-Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
-Continue to maintain the goodwill and reputation of the entire team
-Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
-Proficient in time management
Job Types: Full-time, Permanent
Salary: $17.00-$27.00 per hour
Additional pay:
Commission pay
Schedule:
8 hour shift
Monday to Friday
Experience:
customer service: 1 year (Preferred)
administrative assistant: 1 year (Preferred)
Location:
Vancouver, BC (Required)
Language:
English & Cantonese (Preferred)
Administrative Duties:
Scheduling
Sorting and sending mail
Answering and routing phone calls
Managing social media
Work remotely:
Temporarily due to COVID-19