Full Job Description
As Assistant Marketplace Account Manager, working closely with the Marketplace Account Manager, you are responsible for managing the day-to-day operations of our marketplace account, including product ranking, review and acquisition, inventory management, and Pay-Per-Click advertisements. As a young professional who can thrive in a fast-paced environment, this position allows you to learn and contribute your strengths and skills.
RESPONSIBILITIES:
- Formulate new strategies and ideas to drive product sales.
- Review reports to determine stock availability.
- Update cross-references and prices for listings.
- Create product descriptions for current and new products and upload photos.
- Manage technical components of listings and ensure 100% uptime.
- Monitor negative reviews and make all possible efforts to increase product star ratings.
- Keep up-to-date with marketplace seller trends and mechanisms.
- Meeting with executives to review sales performance, and provide execution plans.
- Resolve all marketplace-related issues and foster relationships with Marketplace Strategic Account Managers.
- Other duties as assigned.
COMPETENCIES:
- Post-secondary or equivalent education in business, information technology, or marketing.
- Knowledge of Marketplace and Marketing Services.
- Knowledge of Google Analytics or other web analytic platforms.
- Must be fluent in English and have strong verbal and written communication skills.
- Ability to communicate in Mandarin or Cantonese is an asset.
- Strong ability to analyze and interpret data and make decisions based on the results.
- Must have strong attention to detail.
- Qualified candidates without direct experience are encouraged to apply.
Job Type: Full-time