Clinical Leader, Resident Care

About the SUCCESS Multi-Level Care Society

To care for the seniors like our own by providing a continuum of excellent, culturally appropriate services for them. In 1995, the S.U.C.C.E.S.S. Multi-Level Care Society was incorporated with the purpose of establishing linguistically and culturally appropriate care for those seniors in our community. It has now developed into a provider of quality residential care and health services.

POSITION SUMMARY:

Under the direction and supervision of the Director of Care (DOC), the Clinical Leader of Resident Care is responsible for providing clinical support to the care staff and organizing education opportunities for staff at various levels. Assists the DOC in the implementation and co-ordination of high quality care services. Supports the organization’s vision and mission, and works collaboratively with the interdisciplinary team. Carries out performance reviews and other related duties as directed by the DOC.

Program Management

• Supervises the provision of direct resident care. Promotes the Person & Family Centred Care philosophy by upholding the values of dignity and respect, information sharing, partnership and participation and collaboration.
• Monitors standards of care through the ongoing monitoring and follow up of the work of care staff. Acts as a resource person to the RNs, LPNs and RCAs for resident care using a problem solving approach that reflects evidence-based practice. Provides direct care as required.
• In collaboration with the interdisciplinary team develops, communicates, implements and evaluates resident care plans.
• Coordinates and participates in care conferences, medication reviews, staff meetings, family meetings and unit reports.
• Supervises and provides work direction to nursing staff. Coordinates daily routines and assignments.
• Responds to client feedback and communicate concerns to Director of Care and other Managers as appropriate. Ensures effective and efficient information flow.
• Maintains health records such as resident care assessment records, resident care plans and medication administration records. Prepares reports and collects statistical and quality improvement data and quality indicators.
• Provides support to the DOC with administrative functions such as ensures the appropriate use of resources within the allocated budget. Identifies unit requirements and monitors use of products. Provides input regarding the identification and prioritization of future needs.
• Assists in the orientation of new staff and facilitates student experiences by conferring with instructors about student assignments, assisting and advising students.
• Arranges educational in-services and participates in teaching /educating of staff through lecture and demonstration.
• Supports advanced clinical practice by identifying research needs, and facilitating and participating in research.
• Assists in ensuring the delivery of quality programs by participating in the review/revision of policies and procedures, recommending changes, and obtaining staff input. Provides input to quality improvement activities and projects through participation on committees and projects and by evaluating work processes to ensure customer-driven care.
• Reports unsafe and hazardous conditions and resident abuse to the DOC and completes incident reports as required.
• Assists the DOC in incident / accident investigation and reporting to the respective departments and government agencies
• Communicates and liaises with the public, residents, and other health care team members.
• Performs other related duties as required.

Staff Management and Learning Development

• Coordinates the availability of adequate staff and the efficient and effective use of human and material resources
• Provides feedback on staff performance prepares performance appraisals and conducts performance reviews for assigned staff.
• Investigates work and staff issues and where necessary initiates disciplinary action up to and including termination, consulting the DOC as required.
• Assists staff in identifying education needs. Coordinates education programs by planning, implementing and evaluating continuing professional education and orientation
• Maintains knowledge of current developments in clinical and management practices by reviewing relevant literature, consulting with other professionals and attending relevant education programs
• Facilitates student experiences by conferring with instructors about student assignments, assisting and advising students.
• Performs other related duties as required.
• Under the direction and supervision of the Director of Care (DOC), the Clinical Leader of Resident Care is responsible for providing clinical support to the care staff and organizing education opportunities for staff at various levels. Assists the DOC in the implementation and co-ordination of high quality care services. Supports the organization’s vision and mission, and works collaboratively with the interdisciplinary team. Carries out performance reviews and other related duties as directed by the DOC.

REQUIREMENTS:

• Bachelor Degree in Nursing
• Practicing membership with the British Columbia College of Nurse & Midwives (BCCNM)

· Three (3) years recent, related clinical experience, including two (2) year’s leadership experience, or an equivalent combination of education, training and direct experience.

• Strong planning & organizational, problem solving & decision making and time management skills
• Strong communication, both verbally and in writing, and inter-personal skills. Ability to speak and write Chinese an asset

BENEFITS:

• Extended Health Care
• Dental Plan
• Municipal Pension Plan
• Long Term Disability Insurance Plan
• Group Life Insurance

All email applications must include “CLRC23-01” in the subject line when submitting the resume.

Thank you for your interest in joining the SUCCESS Multi-Level Care team. No phone calls please. Only short-listed candidates will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift

Education:

• Bachelor’s Degree (required)

Language:

• Cantonese/Mandarin (preferred)

Licence/Certification:

• BCCNM membership (required)

Work Location: One location

Expected start date: 2023-04-15