Communications Coordinator (Chinese Media)

The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a vision that is only made possible by developing our most valuable asset – our people. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision, then please apply.

Overview:

Reporting to the Director, Corporate Communications and Marketing, the Communications Coordinator (Chinese Media) is responsible for evaluating, developing and implementing external and internal corporate communications strategies and programs to fulfill Council’s Strategic Plan, corporate programs and objectives.

The role is focused on communications and engagement with the City’s local Chinese community, and requires an incumbent with fluent Chinese language competency. The work involves media monitoring, market research, writing and developing of a variety of Chinese-language materials for a communications and engagement purposes. The work involves supporting the Director on key issues, responding to media requests, and acting as the City spokesperson to local Chinese media as required. An incumbent will provide consultation to staff and Council on potential issues, establish stakeholder meetings, and perform other communications functions as required.

Examples of key responsibilities include, but are not limited to:

• Evaluates, develops and implements external and internal corporate communications strategies to fulfill Council’s Strategic Plan, corporate programs and objectives, which are focused on the City’s Chinese community.
• Works with City staff and Council to build connections with local Chinese groups and stakeholders by establishing relationships, and recommending strategies to address potential issues.
• Monitors Chinese media coverage and social media sites, and provides timely analysis as required; provides consultation to city staff and Council on issues of significance, and provides related recommendations.
• Coordinates, writes, edits, develops and publishes a variety of Chinese-language communications and engagement materials; interprets and translates materials as required.
• Performs market research relative to target audience.
• Supports the Director on key issues, and acts as City spokesperson on key issues to local Chinese media; responds to Chinese media requests as required.
• Performs related work as required.

Knowledge, Skills & Abilities:

• Thorough knowledge of communications principles, practices, methods, materials and techniques.
• Considerable knowledge of writing techniques, graphic arts, photography and print production.
• Considerable knowledge of the news and advertising media.
• Ability to develop, coordinate, implement and evaluate communications plans, programs, and activities.
• Ability to provide technical advice and guidance on the methods and materials used in developing communications strategies.
• Ability to coordinate the design, production and dissemination of marketing publications and media messages and to administer related contracts.
• Ability to develop and implement concepts and themes and to research, write, produce and disseminate a variety of promotional, informational and publicity material.
• Ability to identify potentially contentious issues and escalate them to a superior.
• Ability to oversee the work of staff and consultants engaged in communication activities.
• Ability to communicate effectively orally and in writing, with fluency in both Chinese and English languages.
• Ability to establish and maintain effective working relationships with a variety of internal and external contacts.
• Ability to successfully clear a Police Information Check.

Qualifications and Experience:

• Minimum of two (2) years of communications experience.
• Degree or diploma in communications, marketing or public relations or an equivalent combination of education and experience.
• Fluency in oral and written Cantonese, Mandarin (both simplified and traditional), and English is required.
• Class 5 Driver’s Licence for the Province of British Columbia.

Working Conditions:

This is a corporate office-based role in an environment subject to employee health and wellness guidelines and standards.

Additional Information: