Our dental office in North East Richmond is a family dental office where we provide dental services for all ages. The clinic’s mission is to provide high quality dental services in a relaxed, gentle, and caring environment.
At our clinic, we work with people who are compassionate, friendly and enjoy building relationships. The team aims to serve our patients so they can have the most enjoyable experience at the dental office.
We are currently hiring for reception/administrative role at our office. We are looking for someone who has the ability to build professional relationships with patients so they have an air of familiarity when coming to the office. You will be our “first and last impression”!
The position will be highlighted below:
-meeting and welcoming patients
-exiting the patients
-completing and posting treatment
-submit insurance claim, process insurance payment, checking benefit plans, pre-determinations for treatment
-providing cost estimates
-collecting and processing payment
-communication with patients via telephone, text, email, voice mail
-booking appointments for treatment
-booking appointments for re-care, due, and past due (30, 60, 90 days)
-printing and posting day-sheets for dental providers
-logging staff hours
-assisting staff with minor sterilization and turn over of dental rooms
Requirements:
-Valid Dental Reception Diploma/ Certificate
-English speaking (please specify any other language skills)
-cantonese, mandarin language skill is an asset
Candidate Qualities should include:
– patient service #1
– exceptional communication and relationship building skills
– Looking to grow in their career
– Knowledge of Cleardent is a plus, if not training will be provided
– New Grads Welcome, experience is preferred.
Job Type: Full-time
Salary: $15.00-$30.00 per hour
Benefits:
* Dental care
Schedule:
* 8 hour shift
COVID-19 considerations:
Our workplace is in accordance with WorkSafe BC guidelines. We value the safety of our team and we have a COVID19 protocol in place.
Experience:
* dental receptionist: 1 year (Preferred)
Location:
* Richmond, BC (Preferred)
Licence:
* dental receptionist (Preferred)
Work remotely:
* No