Document Support Assistant

NSCC NewStart Canada Consulting is looking for an Immigration Document Assistant to support our busy immigration team.

Work with clients to gather necessary information & documentation in a timely manner

• Prepare forms letters & other documents
• Finalize documents after review by RCIC
• Ensure all deadlines are met
• Provide information & assistance to clients regarding program document procedures (NOT immigration advice)
• Update database(s) & utilize case preparation/management tools effectively and efficiently
• Monitor status of all filed applications
• Set up & maintain filing systems, utilizing knowledge of legal records & procedures & frequently controlling confidential materials & documents
• Perform research.
• May perform other office duties as assigned.

SKILLS:

– Superb organizational skills

– Ability to follow instructions and take action independently

– Ability to manage files and work within strict timelines

– Excellent English language skills, both verbal and written

– Ability to proofread and edit one’s own work product

– Good general computer knowledge and typing skills, including word-processing, publisher, email, and forms software

– Excellent client customer service and interpersonal skills

– Professional, respectful attitude towards coworkers & clients

– Strong attention to detail & accuracy

EXPERIENCE:

– Understanding or experience with immigration policies/procedures as an asset

LANGUAGE:

English, Vietnames, Chinese, etc.

Salary will be based on level of experience.

Job Type: 30 hours – 40 hours

(*only selected candidates will be contacted for an interview)

Job Types: Full-time, Part-time, Permanent, Fixed term contract
Contract length: 24 months
Part-time hours: 30-40 per week

Salary: $16.75-$18.00 per hour

Benefits:

• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Education:

• DCS / DEC (preferred)

Experience:

• immigration document processing: 1 year (preferred)

Language:

• Vietnamese (preferred)
• Mandarin (preferred)

Work Location: In person