Global Gourmet Foods is a federally registered food manufacturer who supplies premium kettle products to key accounts in both domestic and export markets. We are seeking a dynamic and organized individual can assist with all the sales administration, logistics and documentation required for shipping and receiving. The selected individual will work regularly with various departments within the company.
DESCRIPTION OF DUTIES:
Providing customer services and follow up with customers’ inquiries and orders
Updating and maintain the customer and order information by using multiple software programs
Handling the sales administration and A/R collection and analysis as needed
Establish relationships with prospective customers to generate new business
Working closely with all QA, shipping and receiving departments on the coordination of product shipments
Regularly maintaining contact with Freight Forwarders to ensure timely delivery of orders and shipments via ground, port and/or air
Independently working with all departments of the company to resolve any carrier issues, warehouse issues and/or issues that will negatively impact the clientele or customers
Contacting carriers to maintain the accuracy of the carrier information and to negotiate pricing and any additional charges with shipments
Coordinating and working closely with USDA, FDA, and other federal or state agencies as necessary to ensure all required export certification and documentation are issued correctly and are completed as required by the exporting market
Organizing and maintaining files of all export documentation in compliance to the U.S. Customs and Border Patrol requirements
Assuring all trade documents including certifications are filed, maintained and/or renewed as necessary
QUALIFICATIONS AND REQUIREMENTS:
Completion of university and/or college degree in relation to logistics is preferred
Previous experience in Customer Service/ Sales Administration is a must
Experience in the import/export business, preferably in a food industry
Previous experience in logistics and order processing is an asset
Ability to speak Mandarin and/or Cantonese is an asset
Ability to work beyond regular scheduled hours when necessary
Ability to work independently with a minimum supervision in a fast-pace environment while managing tasks effectively in a team environment
Competitive salary and wages are negotiable depending on experience. If interested, please send in a detailed resume and cover letter with the subject title, ” Inside Sales/ Customer Services/ Logistics Coordinator”. While we greatly appreciate all the replies and applications we receive, regretfully only those selected for an interview will be contacted. Thank you.
Job Types: Full-time, Permanent
Salary: $0.00 per year
Benefits:
Extended health care
Schedule:
8 hour shift
Experience:
customer services: 1 year (Preferred)
Language:
Mandarin or Cantonese (Preferred)
Work remotely:
No