Full Job Description
Wondershare Technology is a leading global consumer software company dedicated to providing integrated lifestyle technology solutions for our users across the world. Making people’s lives easier through innovative technology and delighting them along the way is what drives us. Our diverse collection of user-friendly products are designed with simplicity and utility in mind.
We are seeking an IT Administrator to join our team and provide support for our organization’s IT infrastructure. The IT Administrator will be responsible for the management of our company’s computer systems and networks, troubleshooting issues, and ensuring the proper functioning of hardware and software. The ideal candidate should be fluent in English and 普通话 (Mandarin Chinese).
In this role, you will:
- Install, configure, and maintain computer hardware, software, and peripherals
- Troubleshoot and resolve hardware and software issues
- Provide technical support for end-users, including responding to support tickets and resolving issues in a timely manner
- Monitor and maintain the integrity and security of the network, servers, and other IT systems
- Maintain inventory and asset management for IT equipment
- Participate in IT projects and initiatives as needed
- Develop and maintain technical documentation and procedures
- Stay up-to-date with emerging trends and technologies in IT
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or related field
- 2-3 years of experience in IT support or administration
- Strong technical knowledge of computer hardware, software, and peripherals
- Familiarity with networking technologies such as TCP/IP, DNS, DHCP, and VPN
- Knowledge of Microsoft Windows operating systems and Office Suite applications
- Fluency in English and 普通话 (Mandarin Chinese)
- Excellent problem-solving and troubleshooting skills
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- Strong organizational and time management skills
If you meet the requirements and are interested in this exciting opportunity, please submit your resume and cover letter for consideration.
Due to the high volume of applications we receive, only those shortlisted will be contacted. Thank you for your interest in career opportunities at Wondershare.
Wondershare is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, ancestry, place of origin, religion, family status, marital status, physical disability, mental disability, sex, age, sexual orientation, political belief, or conviction of a criminal or summary conviction offense unrelated to their employment.
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Burnaby, BC: reliably commute or plan to relocate before starting work (preferred)
Language:
- Mandarin (preferred)
Work Location: In person