Manager, Development

Is it to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? If so, Make-A-Wish is for you!

Make-A-Wish® Canada creates life-changing wishes for children with critical illnesses. We are on a quest to bring every eligible child’s wish to life because a wish is an integral part of a child’s treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness.

“It’s been wonderful to have this wish to look forward to… It’s wonderful to see [Rowan] with something that brings him pure joy after all he’s been through and missed out on!”

–Melissa, mom to wish kid Rowan (age 5, leukemia), who wished for an indoor jungle gym.

• Meaningful opportunities to make an impact and change the lives of children with critical illnesses within your community and across Canada
• A collaborative team environment where you feel valued and inspired
• An attractive compensation package that includes group health and dental coverage (premiums are fully covered by the Foundation), a matching RRSP program as well as paid Wish Hours
• Annual vacation starting at three weeks & additional paid leaves
• Work/life balance and flexibility
• Hybrid working environment
• Employee Wellness Program
• Corporate discounts
• Continuous learning, development and internal training opportunities
• Fun employee activities, contests, and more!

Make-A-Wish® Canada is committed to fostering a culture that aims to change lives while offering a rewarding employment experience where your contributions make a true difference every day!

MISSION, VISION AND VALUES

Our mission is, together, we create life-changing wishes for children with critical illness.

Supported by our vision to grant the wish of every eligible child.

Our values are Child-Focused, Integrity, Impact, Innovation, and Community.

We are looking for a Manager, Development to join our team at Make-A-Wish Canada. We are looking for a driven, forward thinking, and innovative person with a deep desire to make a meaningful impact. Working with the British Columbia team and closely with the Chapter Director, you will be responsible for creating and executing startegies and increasing revenues by developing a robust pipeline tasked with significantly growing revenue to support growth of Make-A-Wish Canada’s 5-year strategic plan.

This role is located in Vancouver and is a full-time, permanent, hybrid position.

• Drive revenues (corporate, major gifts, third party, signature campaigns) by sourcing, qualifying, cultivating, soliciting, and closing fundraising opportunities.
• Create and maintain a robust pipeline, identifying opportunities for yearly and multi-year pledges and commitments, securing net new revenue, and stewarding existing relationships.
• Develop and execute on annual plans for achieving revenue targets.
• Work in collaboration with Chapter Director and chapter team to develop and execute short-term and long-term development goals for the chapter ensuring increased revenue year-over-year.
• Continuously research market data/information and seize potential opportunities.
• Strengthen and grow revenue development opportunities with existing donors through cultivation and implementation of strategies and ensuring that the business objectives of both the organization and the corporate partners are aligned.
• Develop and maintain strong relationships with stakeholders (National Office, volunteers, suppliers, sponsors, donors, media, and community liaisons) to ensure efficiency and effectiveness of assigned fundraising initiatives.
• Act as an ambassador and spokesperson for the Foundation, specifically when communicating at events and with donors and other stakeholders.
• Use Salesforce and Donor Drive to input and track donor activities.
• Manage expenses to the approved budget making efforts to minimize expenses and reduce administrative and fundraising ratios wherever possible.
• Provide mentorship and support to team in the development, alignment and accomplishment of objectives through on-going feedback, recognition and coaching.
• Determine expense projections as part of the budgeting and forecasting process for assigned fundraising activities.
• Other duties as assigned.

• Minimum five (5) years of progressive experience in a fast-paced environment and fundraising/management role.
• Post-secondary education in business or fundraising, or an equivalent combination of education and relevant work experience. CFRE designation or working towards is considered an asset.
• Deep understanding of the non-profit development landscape is a must.
• Proven self-starter, with deep sales experience, who is passionately driven to carry projects to completion and exceed targets with minimal supervision and, at the same time, work collaboratively within a team environment.
• Demonstrated high degree of skill and success in strategic business development, specifically the ability to forge, manage, and maintain strong and authentic partnerships with new donors, while growing the value of existing donor base.
• Possesses excellent interpersonal skills with a natural affinity towards collaboration, exercising sound judgement, and building trust with a diverse group of internal and external stakeholders.
• Ability to lead a team and coach others to achieve common goals.
• General financial management acumen to meet/exceed revenue targets, ability to manage operations within an established budget; knowledge of government receipting requirements.
• Exceptional written, editing, oral and presentation skills. Bilingual (English, Cantonese/Mandarin, and Hindi/Punjabi) language skills an asset.
• Valid Driver’s license and access to a reliable vehicle is a requirement for this position.
• A clear Criminal Background Check required
• Fully vaccinated against COVID-19 at least 14 days prior to their first day of work, subject to relevant accommodations or exemptions.

• Hybrid work environment 2 days in-office per week, 3 days remote.
• Given the nature of events, may work irregular hours including evenings and weekends.
• Works under high degree of pressure on day of events to ensure logistics and all aspects of events are carried out successfully.

Physical/Mental Effort

• Demonstrates emotional resiliency to be able to conduct cold-calls and continue to develop donor relations.
• Emotional situations in dealing with wish recipients and families facing life threatening conditions or illnesses, in palliative care, and end-of-life stages.