Overview: *
We are one of BC’s biggest multi-disciplinary specialist clinics with multiple Internal medicine specialties. Our specialties include:
Allergy, Asthma, & Clinical Immunology
Cardiology
Endocrinology & Metabolism
General Internal Medicine
Hepatitis B & C
Infectious Diseases
Respirology
Rheumatology
Centrio Medical Specialists aims to provide and maintain excellence in high quality medical care. All of our physicians are Canadian trained and Royal College certified in our respective specialities. At Centrio, we are patient-centered with the aim of providing the best patient experience, every encounter, every time. Our clinic is dynamic, fast-paced, and is centered around the utmost quality of patient care. Along with our patients, we believe in cultivating a culture of care at our clinic; we are looking for employees who are enthusiastic self-starters and collaborative team-players.
Description: *
We are looking for an experienced Medical Office Assistant who embodies outrageous service and knows how to lead by example. You bring a strong background of customer service and is truly passionate about patient care. The MOA is accountable for delivering excellent specialist care, attention to detail, self-motivated, and high level of communication skills; while working together with the staff to ensure all patient needs are met.
Responsibilities: *
Upholding clinic policy and procedures
A-Player team member and working together to ensure smooth clinic operations
Quality patient service – checking in patients and ensuring all patients’ needs met
Office administration duties including updating and filing patient’s medical records, arranging admission and laboratory services, and assisting physician’s tasks and billings
Scheduling appointments and confirming appointments including all diagnostic testing required
Checking and responding to telephones, emails, faxes and mail
Opening and closing shift duties
Providing optimum quality non-invasive cardiac diagnostic testing such as ECGs, Holter monitor set-up, Event monitor set-up, Ambulatory Blood Pressure set-up and scheduling Stress Test technicians
Other diagnostic testing includes Fibroscan set-up, Overnight Oximetry / Sleepy Study set-up and Spirometry set-up
Stocking room supplies – ensuring all patient rooms are stock with appropriate supplies
Sanitization – rooms, front desk and reception waiting areas are sanitized
Requirements: *
Post-secondary education plus 2 years recent experience or an equivalent combination of education, training, and experience
Ability to speak Mandarin Chinese and Cantonese
Experience with Plexia EMR preferred, however we will train provided the right candidate
Familiarity with Google and Microsoft
Excellent customer service 100% of the time
Professional telephone and in-person mannerisms
Effective communication skills – both verbal and written
Self-starter, self-motivated individual with strong work ethic
Team-player and is able to lead and inspire the team
Job Type: Full-time
Experience:
Plexia EMR: 1 year (Preferred)
Medical Office: 2 years (Preferred)
Language:
Cantonese (Preferred)
Mandarin Chinese (Preferred)
Work remotely:
Temporarily due to COVID-19