As one of the assistants to Mortgage Brokers in Guaranti Mortgages, it will be your role to assist Mortgage Brokers in underwriting mortgages and provide administrative support to your colleagues. This unique and engaging position places you within a team focused on the families we help.
Job Status: Full-Time. Monday to Friday 9:00am – 5:30pm
Responsibilities
- Acting as a liaison between the client and the Lender, Appraiser, etc. to ensure that all conditions are being met
- Reviewing documentation submitted by clients to ensure it meets the requirements of the Lender
- Familiarizing yourself with lending guidelines and requirements for different Lenders and Banks
- Tracking mortgage status via client tracking software
- Meeting with the Mortgage Broker to ensure all mortgage files are being processed in a timely and efficient manner
- Aiding clients in understanding Lender requirements
- Arranging for services on behalf of the client (i.e. home appraisals)
- Providing administrative support to your colleagues as required
Requirements
- Outgoing friendly personality with a positive team player attitude is a must
- Ability to prioritize and meet tight deadlines under pressure
- Excellent customer service skills, both in person and over the phone
- Able to communicate in a professional, pleasant and confidential manner
- Attention to detail and organizational skills are a must
- Minimum education of a high school diploma, administrative courses would be considered an asset
- Previous administrative experience is required. Previous experience in real estate or finance industry will be considered an asset.
- Good working knowledge of MS-Office, CRM systems (Salesforce considered an asset) and ability to learn new software
- Mortgage underwriting experience will be considered an asset but is not required.
- Knowing Chinese is a must
Job Types: Full-time, Permanent
Salary: $17.00-$20.00 per hour
Additional pay:
- Bonus pay
Benefits:
- Extended health care
- On-site parking
Schedule:
- 8 hour shift
Education:
- Bachelor’s Degree (required)
Experience:
- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)
Language:
- Mandarin (preferred)
- Cantonese (preferred)
Work remotely:
- No