Navigator (Outreach Worker)

EMPLOYMENT OPPORTUNITY The Salvation Army British Columbia

POSITION: Navigator (Outreach Worker),

The Salvation Army Illuminate, Anti-Human Trafficking Programs, Propel Survivor Development Centre

FACILITY : Undisclosed Location – Vancouver, BC

Job No. : 013

The Salvation Army Illuminate operates direct services and initiatives that disrupt the cycles of human trafficking by illuminating public awareness through education, relentless intervention strategies, creating safe places for Survivors to heal, and establishing networks that build back extraordinary lives for those affected in Canada. Our team is seeking innovative, mature, and committed individuals to join us in ending human trafficking in Canada. More information can be found at www.illuminateht.com

SUPERVISION: The Navigator reports to the Manager, Anti-Human Trafficking Programs

OBJECTIVE: The Navigator provides crisis and long term support for community based victims and Survivors of human trafficking in Canada of all genders (by phone, digital service, online learning, and in person support) to access support, referrals, programming, rehabilitation opportunities, education, employment, and second stage housing subsidies.

RESPONSIBILITIES

· Assist Management team in the development of new and existing Anti-Human Trafficking Programs and projects as per funding requirements, complete reporting, statistics collection, and measuring tangible outcomes

· Utilize knowledge of issues pertaining to human trafficking & exploitation, rehabilitation, immigration, de-colonizing praxis, fine arts, lived experience inclusion, domestic violence/abuse, mental health, addictions, homelessness, employment, education, internal policies and procedures to develop program materials and partnerships

· Responsible to model positive behaviours & boundaries to clients and contribute to the mission and goals of the Salvation Army Illuminate.

· Participate in training, meetings, case management development, administrative system orientations as required

· Operate within a rotating on call schedule for emergencies within team for program participants and community partners

· Develop case plans, utilize case management tools, human trafficking specific interventions, report case notes, and develop strategy for clients within caseload, providing case management, case coordination, and episodic/crisis/referral only care for Survivors across Canada

· Collaborate and support interventions, safety plans, safe exits, and access to emergency and immigration services for program participants

· Provide accompaniment by vehicle, ferry, plane, or public forms of transit for program participants where required in both emergent & non-emergent circumstances

· Identify & complete paperwork for second stage housing subsidy applicants, provide home visits and in-home training for program participants modelling independent living skills & conducting safety audits

· Development of administrative frameworks and best practices for program delivery, including new and innovative approaches to programming and community involvement, creative approaches to crisis intervention and cross industry collaboration

· Utilize best practices in professional collaboration to work with partners across Canada but not limited to law enforcement, children’s aid, Indigenous organizations, primary and emergent healthcare

· Provide consultation support to community agencies, and refer to Illuminate training opportunities

· Support relevant volunteers and co-workers to implement programming across multiple program sites, support Survivor participants to engage & provide input to program design

· Coordination and administrative assistance in delivery of designated programs, follow outcomes matrixes to attain reportable/significant outcomes, complete monthly reports and end of project reports

· Ensure that program procedures are maintained, develop relevant policies and present to Management, learning guides, and facilitator materials where required

· Test-run programming and utilize learning lab techniques to refine project concepts, materials, and delivery

· Ascertain and provide participants with referral services within the community and / or social services resources

· Assist Management team in establishing meaningful connections with community partners, support and participate in stakeholder evaluations and focus groups, attend offsite meetings with stakeholders as required including sitting as active members on community committees

· Ensure client supervision and safety in designated programs and comply with relevant program Policies and Procedures.

· Assess client suitability to internal and external programs and agencies as required

· Maintain appropriate records and statistics, ensures that all required documentation is accurate and complete

· Perform other duties as assigned

Additional Information:

This position is required to work in a stressful environment dealing with clients in crisis situations brought about by diverse problems, and developing new and innovative content. The ability to function independently, with responsibility, and frequently under pressure, while managing multiple concurrent tasks including emergency situations is an ongoing expectation of this position. Direct program activities may require a moderate level of physical ability to effectively carry out the duties of the position.

MINIMUM PRIOR RELATED EXPERIENCE:

The successful candidate must have the following.

· Mature individual, who is committed to the mission of the Salvation Army and is willing and able to work within the Salvation Army doctrine and theology, including supporting client spiritual care as per the psychosocial model of rehabilitation

· Completion of Grade 12 or the equivalent education, and a certificate or undergraduate degree in a relevant field

· Valid Class 5 Driver’s License

· Demonstrated knowledge of and/or experience with theory, principles and practices specifically in the human services field, case management, administrative systems, employment, human trafficking & exploitation, de-colonizing praxis, fine arts, lived experience inclusion, domestic violence/abuse, mental health, addictions, homelessness, employment, and internal policies and procedures to develop program materials, curriculum, and partnerships is required.

· Demonstrated ability in Microsoft Office, the internet, and multi-media creation

· Demonstrated effective interpersonal, conflict resolution, organizational, and time management skills.

· Demonstrated ability to communicate effectively both orally and in writing is essential

· Demonstrated ability to work independently or in a team setting.

· Ability to work under pressure and in a team environment

· Experience in employment, fine arts and social therapies an asset

· Must be able to obtain Correction Service Canada clearance and clearance from The Salvation Army’s Child Abuse Registry is a condition of employment.

· At least two years of recent, relevant experience in administration, development, and research relating to women, domestic violence/abuse, substance abuse, mental health, and homelessness issues is required for this position.

· Demonstrated effective interpersonal and teamwork skills.

· Demonstrated ability to communicate effectively both orally and in writing.

· Demonstrated ability to work independently

· Non-violent Crisis Intervention, or the willingness to be trained.

· Ability to write & speak French, Mandarin, Tagalog, or Spanish an asset

OTHER CONDITIONS / REQUIREMENTS

• Successful obtainment of clearance through The Salvation Army Child Abuse Registry.
• Successful obtainment of clearance through the Criminal Record Check under the Criminal Records Review Program.
• Successful obtainment of Enhanced Reliability Status Security Clearance.

TERMS: Temporary Full-Time (35hrs/week)

Contract: ASAP to March 31, 2023

DAYS & TIME: Sunday to Thursday; 12:30p.m. – 8:30p.m.

Interested applicants must respond in writing by August 29th, 2022 by 4:00p.m. and quote Navigator (Job No. 013).

Internal Applicants: Please advise Department Heads of your intentions prior to submitting your application.
We thank all applicants, however, only those candidates to be interviewed will be contacted.

PLEASE NO PHONE CALLS

Job Types: Full-time, Fixed term contract
Contract length: 6 months

Schedule:

• 8 hour shift
• Day shift

Application deadline: 2022-08-29
Expected start date: 2022-08-31