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Operations Support Specialist

全职 Full Time
UniUni (Uni Express Inc.)
本拿比 Burnaby

We are actively recruiting for multiple Operations Support Specialists to bolster our operations teams across several North American locations. This pivotal role necessitates overseeing operations across various regions, supervising data-centric tasks, and refining standard operating procedures to ensure streamlined and consistent operations. In pursuit of maintaining our superior service standards, this role requires up to 90% travel to furnish on-site support and leadership to our local operations teams throughout the United States.

The successful candidate will be a seasoned professional in the warehouse and logistics industry, adept at enhancing operational efficiency, analysing data, implementing cutting-edge systems and procedures, and leading teams towards strict compliance with standard operating procedures.

Responsibilities:

  • Deliver extensive operational support in the logistics field, championing the identification and implementation of improvement initiatives.
  • Formulate, oversee, and ensure the accuracy and consistency of data tracking systems and templates.
  • Utilise data analysis skills to focus on key metrics and trends, identifying challenges and potential areas for process enhancement.
  • Cultivate productive collaborations with personnel across different levels and departments to drive operational enhancements.
  • Ensure compliance with standard operating procedures through the implementation of proficient management practices and team leadership.
  • Scrutinise and refine Standard Operating Procedures (SOPs), leveraging data-driven insights to guide changes and ascertain their effectiveness.
  • Organise and lead training sessions to effectively disseminate the usage of new SOPs, automation tools, and data management systems.

Qualifications:

  • 1-3 years of professional experience in the warehouse and logistics industry.
  • Bachelor’s degree or equivalent higher education.
  • Valid driver’s license in Canada or the United States.
  • Proficient in English speaking; Mandarin is an asset.
  • Exceptional problem-solving skills with the capacity to effectively manage unexpected situations.
  • Solid planning, management, and coordination skills.
  • Excellent oral and written communication skills.
  • Proficiency in basic computer operations, including the Microsoft Office suite, coupled with strong data analysis skills.
  • Familiarity with process standardization, automation, and SOP optimization.
  • Proficiency in the use of automation tools and data management systems.

Preferred Qualifications:

  • Prior experience with process standardization, automation, and SOP optimization.

Job Type: Full-time

Salary: $45,000.00-$78,000.00 per year

Benefits:

  • Dental care
  • Housing allowance
  • Life insurance
  • On-site gym
  • Paid time off
  • Relocation assistance
  • Tuition reimbursement
  • Vision care
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday

Willingness to travel:

  • 50% (preferred)

Work Location: In person

职位详情:

公司:

UniUni (Uni Express Inc.)

分类:

全职 Full Time

工作地点:

本拿比 Burnaby

电话:

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