Patient Care Coordinator / MOA

Are you looking for a team environment where every member is treated fairly and equally?

A place where everyone works together to get the jobs done? A job you don’t have to bring home with you when you leave for the day? We may have the job you are looking for.

We are looking for someone who is a self starter, compassionate and thoughtful that loves working with the public. As a Patient Care Coordinator at Tonume Integrated Health you will be part of our amazing frontline team that takes pride in excellent, one of a kind customer service.

About the job

• Greet, listen to, and support patients to ensure they feel welcome
• Perform billing for multiple extended health insurers as well as MSP & ICBC
• Receive incoming calls and answer routine inquiries
• Schedule appointments for multiple practitioners
• Provide administrative support to Health Care Team, including: Submitting reports, scanning/faxing and responding to emails
• Taking inventory
• Light cleaning duties
• minimum 24 hours per week

Benefits after 3 months probationary period:

• Extended health, dental, prescriptions and vision care for employees working over 24 hours per week
• Staff discount on products and select services

What you need to be a successful applicant

• Superior customer service, paired with strong communication and organizational skills
• Problem solving, attention to detail
• Flexibility and the ability to work in a fast paced team environment
• Multi-tasking and time management skills
• Minimum of 2 years as MOA or in an administrative role working directly with the public
• We are open 12 hours a day / 7 days a week – flexibility for working evenings and weekends is essential

Bonus Skills:

• Experience using Jane App and 3rd Party Billing
• Mac Operating Systems
• Some experience with alternate healthcare such as: Traditional Chinese Medicine, Naturopathic Medicine, Chiropractic, Massage Therapy etc.

To apply copy and paste this link into you browser: https://app-elb.pushoperations.com/ats/job-postings/9e8a9411-efe2-41c2-a81e-06e6ddf692a1/public

Job Types: Part-time, Permanent
Part-time hours: 24 – 30 per week

Salary: $19.00-$21.00 per hour

Additional pay:

• Overtime pay

Benefits:

• Dental care
• Extended health care
• Store discount
• Vision care

Flexible language requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Weekend availability

COVID-19 considerations:
All customers and staff must wear a mask while in the clinic.

Ability to commute/relocate:

• Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• Jane: 1 year (required)

Application deadline: 2022-08-14
Expected start date: 2022-08-22