Urgently hiring
The GAIN Group has welcomed another exciting and green high-performance brand to our family in beautiful Vancouver, British Columbia!
Polestar is an electric performance car brand harnessing refined performance and cutting-edge technology. They are detail-obsessed, performance-focused, and determined to make the most advanced and exciting electric cars the world has ever seen. Passion and emotion drive them, electricity and innovation drive their cars. They innovate constantly and they are relentless in their pursuit of the best. At Polestar, the sky is the limit.
They need people who share their vision and The Gain Group is now recruiting a Space Manager for a Polestar Space in Vancouver BC.
What you’ll do
The Space Manager will lead the Space team to consistently deliver an educational, immersive, and exciting experience to all their current and future customers. The Space team constitute Polestar’s front line and are their brand advocates, supporting their mission by creating memorable experiences for their visitors.
As a Space Manager, you will make sure that visitors are inspired to learn about Polestar from the moment they walk into the Space. Polestar has created one of the most innovative vehicles ever made, and you will help deliver an equally innovative and unforgettable customer experience. You will also:
· Coordinate, manage, and provide direction to the Space team
· Ensure that the team are providing tailored experiences based on our customers’ specific agenda or requirements
· Help Polestar to maintain a healthy sales pipeline by leading the team to collect customer information
· Schedule test drives and follow up on customers by walking them through the purchasing process
· Act as a role model of Polestar’s culture and behaviors
· Inspire and coach the team to create the energy and excitement around Polestar offers, including vehicle, financing solutions, service, etc.
Who you are
You are curious, creative, and enthusiastic. You have a customer-centric mind set, strong communication skills, and an empathetic instinct that allows you to understand the needs of people around you. You are full of energy, self-motivated, and make things happen – never settling for just the status quo.
As a leader, you provide a high level of support for team members to drive change and development. You offer guidance and communicate clearly to maintain a trusting environment and bring out the best in the team.
Your experience
To be successful in this role, you will have a great eagerness to learn and passion for the Polestar brand, their dedication to design, and their commitment to sustainability. Experience in the automotive industry is not mandatory for this role, but you must have:
· More than 2 years of experience in a client-oriented retail environment
· More than 2 years of experience in leadership and people management
· Experience working in retail environments with strong branded experiences
· Experience in drama, public speaking, teaching, retail sales, event-planning or customer care will also be positively considered
· The ability to quickly demonstrate mastery of all Polestar products and services
· Fluent in English
· Mandarin is an asset
This role will require
· A valid driving license and safe driving record
· A criminal record check will be required upon hire
· A VSA license
· The ability to work evenings and weekends
To take advantage of this unique opportunity and apply
Job Types: Full-time, Permanent
Salary: $100,000.00-$140,000.00 per year
Benefits:
Extended health care
Schedule:
8 hour shift
Experience:
retail sales: 3 years (Preferred)
Customer Service: 1 year (Preferred)
Location:
Vancouver, BC (Preferred)