Title: Program Officer
Division: Settlement & Family Services
Program: BCSIS
Nature: Temporary Full-Time (Maternity Leave Coverage)
Location: Vancouver, B.C.
About the Position:
The Program officer (PO) supports the settlement and integration of newcomers who are temporary foreign workers, international students, refugee claimants, provincial nominees, as well as naturalized citizens. This PO assists clients with their immigration and settlement needs, accessing labour markets, connecting to local community and upgrading English language proficiency. The PO is also responsible for providing information orientation, referrals, facilitating workshops, and supporting events and community connections activities.
Reports to: Program Coordinator
About the Position:
The Program officer (PO) supports the settlement and integration of newcomers who are temporary foreign workers, international students, refugee claimants, provincial nominees, as well as naturalized citizens. This PO assists clients with their immigration and settlement needs, accessing labour markets, connecting to local community and upgrading English language proficiency. The PO is also responsible for providing information orientation, referrals, facilitating workshops, and supporting events and community connections activities.
Reports to: Program Coordinator
Key Duties & Responsibilities:
Program Promotion and Clients Recruitment
Participates in community events and internal and external meetings approved by Program Coordinator
Performs program promotion and marketing activities
Keeps the program’s activities in the Agency’s website up-to-date
Meets the annual target number of eligible clients
Outreaches to local communities organizations (e.g. public libraries, community recreation and seniors centres, government institution, schools, food banks, cultural and faith-based institutions, and other local community and social networks) to conduct program promotion and recruit new clients
Direct Client Service Delivery
Performs client intake and assesses clients’ needs
Provides information and orientation services at multiple service delivery sites
Stays up-to-date on clients’ emerging needs and trends
Delivers in-person and online services and workshops, such as one-on-one information and orientation and group facilitation that support the settlement, immigration, employment and integration needs of the eligible clients
Assists clients navigate the appropriate immigration pathways to permanent residence
Supports clients’ access to government, community and employment networks, services and programs
Updates Program Coordinator regarding changes to community and government services and procedures
Maintains accurate service records and compiles monthly statistics
Participates in staff meetings and trainings
Assists and participates in Agency events
Perform other related tasks as assigned by Program Coordinator
Qualifications & Experience:
Bachelor’s Degree in Social or Human Sciences
Certified Career Development Practitioner (CCDP) certification an asset
Experience in working with temporary foreign workers, naturalized citizens and international students with work permits
Experience in facilitating in-person and online workshop presentations and special events
Knowledge of BC settlement, immigration information and local resources
Knowledge of local labour market information
Job Skills & Abilities:
Excellent verbal and written communication skills
Second language in Mandarin, Cantonese or Korean is an asset
Excellent group facilitation skills
Excellent interpersonal and intercultural communication skills
Able to work independently and as a team
Excellent time and resource management skills
Excellent computer skills (including internet proficiency)
Able to work with individuals and communities facing cultural adjustment challenges
Able to create and maintain client records and reports
Able to design, promote, deliver and facilitate orientation and education workshops
Other Requirements:
Clear criminal record check
Frequent travel within service regions for program delivery
Occasional evening and weekend duties
S.U.C.C.E.S.S. embraces diversity and encourages all qualified applicants to apply. Interested candidates please apply by visiting our website: http://successbc.ca/jobs/program-officer-bcsis/
While we appreciate all applications, only those selected for an interview will be contacted.
Reference ID: 11932
Job Types: Full-time, Temporary, Contract
Salary: $20.88-$21.50 per hour
Schedule:
8 hour shift
Education:
Bachelor’s Degree (Required)
Licence:
CCDP (Preferred)