We are looking for an experienced receptionist that is energetic, upbeat and eager to interact with others in-person, and over the phone. This candidate should have strong communication skills, as they will be the first to greet our customers. If you believe you’re the right candidate for this job, please submit your resume with a cover letter if possible.
Responsibilities:
Core Day-to-Day and Monthly Responsibilities
- Communicating on the telephone in a professional, friendly and efficient manner
- Greeting customers and determining the nature of their visit
- Directing customers to the correct department
- Answering basic inquiries and referring more extensive inquiries to the appropriate person
Other General Responsibilities:
- Operate within Regency Auto’s Core Values of Integrity, Responsibility and Respect
- Maintain the highest quality of customer satisfaction
- Work well independently and as part of a team
- To build lasting client relationships and reinforce the Regency Auto brand
Competencies:
- Computer skills are a necessity
- Strong attention to detail and organizational skills
- Ability to maintain composure and work effectively in a fast-paced environment
- Superior communication skills, solid problem-solving skills and an ability to prioritize demands and manage expectations
- A creative thinker that can produce new ideas and concepts
- Ability to effectively receive and communicate feedback
- Strong work ethic and leadership skills
- High level of competency with computers and various software applications (MS Office and Reynolds & Reynolds experience an asset)
- Previous reception experience considered an asset
- A second language of either Mandarin and/or Cantonese is an asset
Job Types: Full-time, Contract
Benefits:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
COVID-19 considerations:
Mandatory usage of face masks, safety plexiglass shields, frequent cleaning and sanitizing
Experience:
- Receptionist : 1 year (preferred)
Language:
- Cantonese and/or Mandarin (preferred)
Work remotely:
- No