Senior Engineering Project Manager

Job Summary

As a member of the Arlo Home Monitoring and Automation engineering team, you will be responsible for managing the development of video surveillance cameras, video doorbells, home monitoring/security systems, and sensors for service providers as well as for worldwide retail channels.

These products will incorporate most of the following technologies: WiFi, BLE, SubG, NFC, Zigbee, Zwave, Ethernet, DNS/DHCP, IP, HTTP, SNMP, and embedded Linux.

The primary function of an Engineering Project Manager at Arlo is to work with product marketing, engineering and the ODM to coordinate and finalize the product requirements in functionality, cost and schedule. The Engineering Project Manager manages ODM and works with various in-house engineering teams to ensure that high-quality products are delivered in a timely manner and in accordance with the Arlo procedures and standards. In addition, the Project Manager oversees the activities between the component suppliers, strategic purchasing, the ODMs and the factory. The Engineering Project manager must manage the technical issues that arise during the different development stages of the project and ensure rapid resolution by working with and through the internal and external cross-functional teams.

Travel is occasionally required to support factory build in Vietnam, Taiwan or China.

Responsibilities and Duties

• Take overall responsibility for delivering the product from concept to production, including requirements generation, hardware, firmware, software, documentation, regulatory testing and Agile release requirements, per Arlo policies. It is expected that projects should be managed with minimal supervision.
• Project management – Work with various internal engineering teams (hardware, firmware, software, mechanical, compliance, and marketing) in developing, publishing and meeting schedules, keeping all stakeholders informed of product status at all times.
• Project Execution – Manage the suppliers’ (ODM, chip vendor, etc.) product development.
• Product Verification – Manage verification testing of product features and performance.
• Customer Certification – Manage qualification of products with customers. Establish strong relationship with North America MSOs to be able to support direct product submission to MSOs without sales engineering support when required.
• Documentation – Provide input for manuals, help files, application notes and tech support web pages.
• Support and resolve any 3rd level technical support escalation issues.
• Track industry technology developments, supplier roadmaps, standards bodies and make product recommendations.

Qualifications and Skills

• Must be self-motivated and driven to achieve results
• BSEE/CS with 5 or more years of experience in developing networking products from concept to volume production.
• Engineering background with significant hands-on experience in product development.
• Strong development background developing products in embedded Linux environment.
• In depth domain knowledge in IP networking for Home gateways.
• In depth domain knowledge in IP camera design.
• Strong understanding of the development cycle of technology products, specifically test driven development, able to track and resolve issues.
• Effective organization, project management and coordination skills; ability to get the job done.
• Proactive in taking ownership of issues and driving to resolution
• Anticipate risks, and prepare mitigation plans.
• Ability and willingness to take ownership of product; get the job done with minimal supervision.
• Teamwork – This position requires a close working relationship with the extended Arlo team, including engineering, QA, operations, sales, customer support, marketing and program management.
• Strong coordination, written and communication skills, both written and verbal.
• Ability to speak Mandarin is an asset.

Job Type: Full-time

Pay: Up to $130,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Employee stock purchase plan
• Extended health care
• Life insurance
• On-site parking
• Profit sharing
• RRSP match
• Vision care
• Wellness program

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Richmond, BC V6X 2W8: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor’s Degree (preferred)

Experience:

• Project management: 5 years (preferred)

Language:

• English (preferred)

Work Location: In person

Application deadline: 2023-06-30
Expected start date: 2023-07-03