Job Title: Seniors Community Connector (6-month contract)
Languages: Korean, Mandarin or Punjabi
Status: Part Time
Hours: 28 hours
Position Start Date: October 1, 2020 or ASAP
Position End Date: March 31, 2021
Posting Date: September 26, 2020
Closing Date: October 4, 2020
Opportunity
We are currently recruiting for the role of Senior’s Community Connector to join our Senior’s team in Surrey, BC. The Seniors Community Connector works closely with senior clients, and the North Surrey Division of Family Practice (FP) to respond to the client’s identified needs. The connector participates in the development of a wellness plan and warmly refers and connect clients into appropriate services including specialized seniors services at DIVERSEcity, external supports such as the City of Surrey recreation and senior’s services, other settlement and community organizations, and senior serving organizations. This role is part of the Social Prescribing model, which aims to increase social support, physical activity and good nutrition for seniors are who are risk of frailty.
Key Responsibilities:
Oversees the day-to-day operation of the program by ensuring that the necessary facilities and equipment are in place, program guidelines and policies are adhered to, and program standards and licensing requirements are met;
Builds referral relationships with Fraser Health and the Division of FP;
Receives referrals of clients who have been received a “social prescription” of the program through the Division of FP;
Provides outreach to frail, socially isolated and/or disengaged older adults in Surrey and North Delta communities. Responds to enquiries, via telephone, email, text or needs assessment;
Under the direction of the manager, conducts initial client assessment and develops clients’ optimized wellness plan that links them to appropriate community seniors programs and services that are acceptable and suitable to the senior;
Provides information about the systems of services, outlines possible options and makes appropriate referrals to community resources;
Initiates and performs follow ups, advocacy and assisted referrals;
Participates in the development of a personalised plan based on wellness goals of seniors;
Supports seniors in accessing services that will help them achieve that plan;
Supports clients in tracking their progress to achieve their plan;
Initiates and performs follow ups, advocacy and assisted referrals;
Ensures that all program participants feel supported, empowered and are re-engaging socially and physically in our community;
Fosters partnerships and establishes networks with other service providers serving the targeted population group in the community based seniors sector;
Stays current on formal and informal community based seniors programs and services available in the community;
Liaises with other sites and community partners to create opportunities for community involvement and identify and respond to gaps in community based seniors services;
Represents the Social Prescribing Program at meetings, conferences and community events;
Participates in the development of program policies, procedures, manuals, training materials, evaluation and measurement tools;
Organizes information sessions on topics that are of interest to the client group.
Qualified Candidates will possess:
Diploma in a related human/social service related field;
Two years recent related program/project coordination experience working with seniors; or an equivalent combination of education, training & experience;
Experience working with newcomer seniors issues and knowledge of the settlement sector;
Demonstrated experience and ability working with diverse populations;
Excellent written and spoken English;
Verbal and written fluency in either Mandarin, Punjabi or Korean;
Excellent organizational and time management skills;
Excellent knowledge of community resources, services and supports in the community based seniors sector and ability to network and build partnerships;
Ability to work with minimal supervision and meet deadlines;
Ability to use a computer, including MS Office Suite and Zoom or MS Teams;
Access to a vehicle and valid drivers license.
This position requires union membership. A Criminal Record Check is a requirement of employment.
APPLICATION REQUIREMENTS:
To apply, please upload your resume and cover letter as separate attachments. As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered.
To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.
ADDITIONAL INFORMATION:
This position is based in our Surrey office and offers a blend of in-office and remote work. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.
This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.
DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at ([email protected]). Any personal information provided will be maintained in confidence.
About DIVERSEcity
DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 40 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.
We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.