The role:
Reporting to the Assistant Manager – Security of the region, the Security Guard is responsible to patrol store areas and to deal with theft, shop vandalism, loss control, access control and other emergency as well as to safeguard the general safety and security of the stores.
Major Responsibilities:
Patrol store areas
Deal with theft, shop vandalism, loss control, access control and other emergency situations
Detain suspects, coordinate and interact with police and other law enforcement entities
Investigate internal thefts, interview or interrogate staff members, check personal backpack/belongings as necessary
Provide assistance to people who are injured in the stores including staffs and customers
Ensure CCTV system in store is properly functioned and utilized
Remove any unwanted personnel from T&T’s premise if necessary
Report to the Duty Manager anything suspicious during the shift
Familiarize and enforce company’s rules and regulations
Perform any other duties as assigned by the superior(s)
Attitude Requirements:
Demonstrate job commitment, accountable, reliable
A good team player, able to collaborate with and assist other colleagues
Possess a positive, proactive, self-motivated work attitude
Good attendance record, comply with company’s rules and regulations
Knowledge, Skills and Ability Requirements:
Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays
Must possess a valid Provincial Security Worker License
Able to work well independently and able to make decisions
Able to follow instructions, details and to work well under pressure
Be prepared to stand and stay alert for long hours
Able to communicate in English and Chinese (Cantonese &/or Mandarin)
Knowledge of basic work safety
Proficiency in English, and conversational ability in either Cantonese or Mandarin will be of an asset
Possess relevant loss prevention experience is preferred
Licenses & Certifications
Required
Security License