Strata Building Manager

STRATA BUILDING MANAGER

We are seeking a full-time experienced SENIOR BUILDING MANAGER for strata buildings in Richmond BC.

Role Overview:

The Building Manager is responsible for the day-to-day operation of their building including performing maintenance of building systems, ensuring the building is running smoothly, monitoring and meeting operational needs, as well as providing leadership and support to the site staff.

The Building Manager oversees trades-persons for repairs, schedules trades and other service providers, and ensures work is completed in a proper and timely manner. The BM must have a keen eye for identifying and resolving building maintenance issues and a strong sense of responsibility and diligence for acting on current and upcoming building needs.

Teamwork and cooperation are essential as the Building Manager works alongside site staff to ensure the strata’s goals are met and the buildings are running efficiently.

Location: Richmond

Start date: As soon as possible

Compensation: Competitive based on experience

Key Requirements:

• Mandarin Fluency Required
• Leadership experience – supports and leads a second BM team member
• Must have professional, polished demeanour with EXCELLENT customer service
• 3+ years of strata experience
• Must have solid administrative skills and EXCELLENT written/e-mail correspondence skills
• Must have vehicle for transportation

• Must have tact, professionalism
• Must be a team player comfortable in challenging and fast-paced environments
• Must pass reference and criminal record check

Schedule:

• Full-time
• Monday-Friday 8:30AM-5PM
• Must be available to respond to after-hour emergencies (overtime pay applicable)

DUTIES & RESPONSIBILITIES

• Perform daily administrative duties to ensure efficient site operation
• Creates correspondence and responds to residents queries, concerns, requests, and complaints by e-mail and phone
• Works with site staff, coordinates and supports team dynamic
• Perform daily inspections of the property (interior/exterior), maintain general cleanliness of interior and exterior areas and attend to areas in need of attention or repairs.
• Perform regular maintenance and repair of the property including but not limited to changing light bulbs, painting, minor drywall repair, patch walls, basic electrical, and understanding of HVAC.
• Manages and/or collaborates with a large team including concierges, cleaners, contractors, trades, and others
• Complete preventative/demand maintenance tasks and track events in log book
• Perform light cleaning duties as/if necessary (i.e. sweeping, mopping, monitor washroom supplies)
• Check all lobbies, building entrances and perimeters for deficiencies and cleanliness. While in lobbies, check elevators for deficiencies, check fire panels for trouble lights
• Ensure that security and safety measures are in place; monitor security system as needed
• Meet trades people and coordinate/manage renovation projects in the building
• Inspect garbage room and recycling room.
• Patrol parkade and inspect areas
• Assists trade people (where necessary) who are working on common property
• Monitor work of contractors/external service providers to ensure adherence to company/industry standards
• Start-up/shutdown major building equipment
• Respond to residents’ queries, requests and emergencies in professional and respectful manner
• Respond to e-mails in a professional and timely manner
• Program Fobs and entry phones
• Coordinate with Manager and Strata Manager to post notices, issue letters and enforce strata rules
• Attend strata council and/or formal strata meetings (AGM) upon Management request
• Manage the guest suite(s) and Amenity Room(s) and report any issues that violate the rental agreement
• Maintain records, and collection of funds for Guest Suite(s) and Amenity Room(s)
• Book amenities, arrange for payment and completing check-in and check-out inspections
• Maintain an adequate supply of supplies and materials for the required maintenance and repairs
• Check all emergency exit signs to ensure they are fully functioning
• Check all main door hardware
• Clean up maintenance rooms
• Sweep and dust electrical rooms, hallways and fire exits
• Establish routine schedules for efficient operation and/or anticipate changes in schedules due to holidays.
• Report and keep a log of incidents and communicate promptly with manager
• Review and complete daily entries into a log report
• Perform other duties as needed by the property manager.

If you enjoy a dynamic work environment and are excited about the opportunity to grow with a growing company, we invite you to apply with a Resume and Cover Letter.

NOTE: If you do not have the requisite experience, please do not apply.

Only applicants with required experience, resume and cover letter will be contacted.

Benefits:

• Extended health care
• Dental care
• Life insurance

Job Types: Full-time, Permanent

Salary: $44,000.00-$48,000.00 per year

Job Types: Full-time, Permanent

Salary: $44,000.00-$48,000.00 per year

Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime

Experience:

• Facilities Maintenance Managers: 2 years (preferred)
• Strata Property: 2 years (preferred)

Language:

• Mandarin (required)

Licence/Certification:

• RMTI (Building Manager) Certificate (preferred)

Application deadline: 2022-08-21
Expected start date: 2022-08-22