Supervisor Trainee

Company Introduction:
T&T Supermarket Inc. was found in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 29 stores across the country: 13 in BC, 6 in Alberta, and 10 in Ontario. The Company’s continuous expansion is bringing forward its first-ever store in Montreal, Quebec and 3 more new stores in BC, Alberta, and Ontario, all set to open in 2022/2023.

• Provide guidance and supervision to Store Associates, ensure fair distribution of work and daily operational procedures are strictly executed
• Assist department leaders to train staff, provide feedback on staff performance, and maintain daily operations as and when required
• Manage product quality, food safety, freshness and ensure company policies are strictly practiced within the department
• Handle customers’ complaints, deliver exceptional customer service and relate customer feedback to department leaders
• Conduct quality and inventory control, responsible for equipment and tools maintenance, follow up and the cleanliness, hygiene and workplace safety of the department

Knowledge, Skills and Ability Requirements

• Recent college/university graduates preferably from a business related discipline; experienced applicants possessing less qualification may also apply
• Has a keen interest in developing a career in the supermarket/retail business
• Accountable, pleasant and self-motived
• A good team player
• Possess great interpersonal and customer service skills
• Good communication skills, bilingual in English and Chinese (Cantonese &/or Mandarin) is a definite advantage
• Some experience in customer services and/or store operation is highly preferred
• Possess good computer skills in MS Office